How do I update my child's account to reflect he's an adult.

Discus and support How do I update my child's account to reflect he's an adult. in XBoX Accessibility to solve the problem; When we set up the xbox, I was the adult. He is now an adult (he's 18). The birthdate registered for him is correct, and shows he is indeed 18. He's... Discussion in 'XBoX Accessibility' started by UnclearMonk4334, Mar 18, 2020.

  1. How do I update my child's account to reflect he's an adult.


    When we set up the xbox, I was the adult. He is now an adult (he's 18). The birthdate registered for him is correct, and shows he is indeed 18. He's logging in using his email address and it's the primary. How to I make his account read adult (it currently
    lists him as child)? If I dissolve our family account, does his account stay active and usable? I don't want him to lose anything on his profile and subscriptions.

    :)
     
    UnclearMonk4334, Mar 18, 2020
    #1
  2. planetchampion Win User

    How do I update my child's account to reflect he's an adult.

    If you go to settings and you will find it or go to the app on xbox and go to settings but you child have to be 18 before he can get it
  3. ToneyJxska Win User

    How do I update my child's account to reflect he's an adult.

    Cambia la edad de la cuenta aunque es bueno que la cuenta este supervisada por un adulto
  4. steeledwand7664 Win User

    How do I update my child's account to reflect he's an adult.

    There are 2 ways an account sees whether it is a child or not.

    1. The DOB on the account when it was originally setup. This can be changed on the Microsoft (MS) account but will remain at whatever the DOB was when the MS account was originally setup for the Xbox Profile. If it is above the age of majority (18
    in most regions of the world) then the system should automatically move it to an its own family as an adult. When an account is under the age of majo


    Sometimes their is a glitch in the system and that is where the second way comes in

    2. When the DOB on an account is under the age of majority by law it has to be in a family with an adult account to be able to agree to the MS Terms of Service (TOS) this basically is a contract between MS and the person that is agreeing to it and
    by law a company can not go into a contract with a minor.


    So to answer your question if you sign into your (adult) account at account.microsoft.com/family and still see his account under the family as a child account if you remove him from the account and the DOB on the account when it was originally setup
    was above the age of majority then his account would be put into its own family as an adult.


    However:

    If you remove him from your family and the DOB on his account is not above the age of majority it will not allow him to do anything on his account until he is put back into a family as a child account.


    So what you want to do is sign into your account at account.microsoft.com/family remove him from the family (if he is still a member as a child) and then have him try and sign in if there is no error message when he tries to sign in then he is part
    of his own family as an adult.


    He may need to remove his profile from the Xbox console and then sign back in with it to make sure that all the changes take affect.
  5. UnclearMonk4334 Win User

    How do I update my child's account to reflect he's an adult.

    But how exactly? I’ve looked over every option i have and cant find anywhere to upgrade. I searched and it gave me directions, but the steps in the directions were not options/available.
  6. UnclearMonk4334 Win User

    How do I update my child's account to reflect he's an adult.

    Thank you. I appreciate your response!
Thema:

How do I update my child's account to reflect he's an adult.

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