How do I unlock an account that has seemingly no way to recover?

Discus and support How do I unlock an account that has seemingly no way to recover? in XBoX Accessibility to solve the problem; Hello. I made a Microsoft account when I was much younger and didn't worry about keeping the password, however apparently did care enough to enable... Discussion in 'XBoX Accessibility' started by AndrewGoodwin3, Nov 5, 2021.

  1. How do I unlock an account that has seemingly no way to recover?


    Hello.

    I made a Microsoft account when I was much younger and didn't worry about keeping the password, however apparently did care enough to enable 2FA. The phone, phone number, and recovery code had been long lost. Fast forward too a couple of days ago and I've been desperately trying to get back into it as I redeemed a gift code for Game Pass and needed to sign in to unlock some Forza content.

    I tried resetting my password, which for some reason requires a 2FA code. I then banged my head against the wall with passwords I would use until my account got locked. I then reset the account info, then realized that would be 30 days without the ability to access the whole reason I wanted to recover the password (That being Forza). Cancelled it, got a new recovery code. I was ecstatic as I could use this recovery code to bypass my 2FA. Accidentally copied my emailed code over my recovery code rendering it useless. Tried to do another 30 day reset with the message "We're not ready for you!" so I'm probably locked out of that.

    I signed out of that account in order to make this forum post, so I am now SOL with no way to access my account (but appearently I can still play gamepass games???). I cannot talk to a representative at Microsoft because the support function doesn't deem this problem worthy of a live chat or a call. Am I just simply screwed or is there another way to recover my account.

    Also worth noting the original account has falsified information thats *close* too my actual info but not quite, so the other reset forum will not work. I do remember the phone number associated with the account but it was a landline that is long since dead.

    :)
     
    AndrewGoodwin3, Nov 5, 2021
    #1
  2. SammyVS Win User

    How do I unlock an account that has seemingly no way to recover?

  3. SammyVS Win User

    How do I unlock an account that has seemingly no way to recover?

    It is recommended to try twice a day with as much information as possible.

    A Microsoft agent cannot help you with this.
  4. AndrewGoodwin3 Win User

    How do I unlock an account that has seemingly no way to recover?

    Already did with no luck. I will try again, but my skype isn't linked to this account and I paid for things on the MS store using Paypal
  5. AndrewGoodwin3 Win User

    How do I unlock an account that has seemingly no way to recover?

    Will I be able to attempt to reset my security information again?
  6. Ricardo Lechuga Win User

    Account unlocked

    The only way to recover/unlock an account it's trough the form
Thema:

How do I unlock an account that has seemingly no way to recover?

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