How do I unlink the current linked EA Account

Rudolf The Red · Jan 23, 2025 at 6:56 AM

Hi,

I recently lost access to the EA account that is linked to my Xbox account but am unable to unlink it now.

I may or may not have used a very flimsy password manager and lost a bunch of passwords including my EA account. I can still access the EA account manager by logging in through my Xbox app but before I can make any changes it wants to send me a security code to my email, which I can't get to anymore. Is there a way for me to unlink my EA account from Xbox's side or am I just doomed forever now?

Any help would be much appreciated.

:)

Gerardo CG

Hi there Rudolf, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to inform you that it is not possible to unlink an EA account from the Xbox platform. This is because the linking process is done from the EA platform and not the other way around. To unlink an EA account, you need to have access to the account and follow the instructions provided in the link below:

https://help.ea.com/help/account/unlink-gaming-accounts-from-ea-account/

However, if you don't have access to your EA account, you need to contact EA Support directly through the link below. They will assist you in recovering your EA account or provide you with information on what to do next:

https://help.ea.com/contact-us/

Note: These are non-Microsoft websites. The websites appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Rudolf The Red

Hi Gerardo,

Thank you for your response. I'm already on the line with EA help so hopefully I can sort this out!

Kind regards.

Farscape247

you would need to log into ea with that xbox account on ea.com and unlink, then link to your current xbox account, if you cannot do this you will need to open a ticket with ea to accomplish this.

MoeZArts

You should be able to unlink your Xbox account from your EA account by signing into your EA Account and under your profile info you should see all the linked profiles.

Check this post on the EA forums for unlinking account
https://answers.ea.com/t5/EA-General-Questions/How-do-I-unlink-my-xbox-live-account-from-my-other-origin/td-p/1808081

SammyVS

If your account is linked to an EA account that you do not have access to, you will need to talk to EA to unlink the account. No linking or unlinking process is done on the Xbox side.

How do I unlink the current linked EA Account