how do i transfer my captures from console to an external drive?

hi i know this is a copy paste reply. i’m asking how to transfer the existing clips from internal hard drive to an external ones. i wanna move the ones that are there thus far. i already switched captures to save to the external drive. thanks.

Hi Yuliana F, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry that you are going through this problem to transfer your captures to an external drive, the only way to do it is with the following steps:

1. Connect a USB 3.0 (or faster) drive to your console.
2. Press the Xbox button to open the guide.
3. Go to Profile & system > Settings > System > Storage.
4. Go to your external drive and select Set as capture location.
5. Your game clips and screenshots will be recorded to your external drive. To revert, set your internal drive as your capture location.

Source: https://support.xbox.com/help/games-apps/my-games-apps/back-up-game-clips

As additional information, you can take a look at the following link, where you can find more information regarding this topic.

https://www.windowscentral.com/how-record-xbox-one-game-dvr-clips-external-drive

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know if this information was useful to you, I will be attentive to your response.

Best regards,
Daniel.

I'm sorry to hear that you think it's a copy and paste answer, we really look for solution steps on the internet with the sole intention of helping people. In this case, I am sorry again that this information has not been of great help to you.

Therefore, I am going to release your question so that another expert can help you solve this problem. I wish you good luck!

Best regards,
Daniel.

Unfortunately you can't use an external drive for both games and captures. You either need to add another hard drive formatted to ntfs or reformat your existing drive but that will mean you can't store games on it (so move any games before doing this).
Full details here:
https://support.xbox.com/en-US/xbox-one/console/capturing-game-clips-to-external-storage

Could you move games stored on your internal drive to the external drive if you have the space spare on the external drive? Details on how to do this here:

https://support.xbox.com/en-US/games/game-setup/transfer-multiple-games-once

Hello, Secret my name is Oskayra I am independent advisor and I will be happy to help you today.

I understand your frustration with the error message "Your captures weren't copied" when trying to move them from your Xbox to an external drive. This is a common issue, but there are several solutions you can try to fix it quickly before your captures are deleted.

Here are some troubleshooting steps you can experiment with:

1. Check USB drive compatibility:

Ensure your external drive is formatted to NTFS. FAT32 format isn't compatible with capturing large files.
Verify the drive has sufficient storage space available to accommodate the captures you're trying to transfer.
2. Try different USB ports:

Connect your external drive to different USB ports on your Xbox. Sometimes, specific ports might encounter connectivity issues.
Ensure the USB cable is securely connected to both the Xbox and your drive.
3. Restart Xbox and external drive:

A simple restart can sometimes resolve temporary glitches. Turn off your Xbox and external drive and unplug them from power for a few minutes before restarting them.
4. Copy captures in smaller batches:

If you're transferring large capture files, try copying them in smaller batches instead of all at once. This can help avoid errors and ensure successful transfer.
5. Clear Xbox capture cache:

Go to Settings > System > Storage > Manage storage > Clear local saved games > Yes.
This clears temporary cache data related to captures, potentially resolving transfer issues.
6. Try a different external drive:

If possible, try using a different external drive to copy your captures. This can identify whether the issue lies with the specific drive or a broader Xbox problem.

Additional Tips:

Update your Xbox console to the latest software version.
Ensure your captures are not corrupted or damaged.
Consider using the Xbox mobile app to download and transfer captures to your phone or PC.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.