How do I switch emails

Discus and support How do I switch emails in XBoX Rewards & Social to solve the problem; I swapped the emails between two different Microsoft account Both accounts were in Xbox Live Rewards Both accounts were opted out of Xbox Live... Discussion in 'XBoX Rewards & Social' started by A Nearby Goat, Mar 17, 2017.

  1. How do I switch emails


    I swapped the emails between two different Microsoft account

    Both accounts were in Xbox Live Rewards

    Both accounts were opted out of Xbox Live Rewards BEFORE swapping the emails

    but they still receive Xbox Live Rewards emails from the opposite account even though they were opted out and changed.

    The FAQ answer was vague, I went to the edit billing info page and changed the email.

    The FAQ answer says that I need to do an extra step but doesn't say what?

    In closing all I want to do is get Xbox Live Emails going to the email on the correct Xbox Account.

    Thank you for your help, I really appreciate it.

    :)
     
    A Nearby Goat, Mar 17, 2017
    #1
  2. How do i Switch My Email on my Sons XBL account to another email?

    Im deleting this email. So i want to switch the parental Email to another Email... How do i do that?
     
    GOD DAM SNIPERS, Mar 17, 2017
    #2
  3. silvercue
    silvercue Guest
    How do I switch to Bass?

    It could be fun too. :thumbsup:
     
    silvercue, Mar 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    How do I switch emails

    You'll want to post in the support section of this forum in order for support to check into it for you.
     
    Smwutches, Mar 17, 2017
    #4
  5. Smwutches Win User

    How do I switch emails

    You'll want to post in the support section of this forum in order for support to check into it for you.
  6. Georges C. Win User

    How do I switch email accounts?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Trevor, unfortunately you can't merge accounts.

    However what you can do is, if you want to use the account that you have to play and that has all your game licenses also to send emails, just start using it for this, but if you do not like the email that it has, you can exchange the email of that account, you can make an exchange of Alias.

    But the Alias can't be from this second account you own.

    Add or remove an email alias in Outlook.com

    https://support.microsoft.com/en-us/office/add-...
  7. 1772a3f1-8819-4a36-a Win User

    How do you switch the email on an account?

    Hey [Mod Removed] care to give me a direct link to the XBOX profile link? I don't want to change the Email on my microsoft account, I want it changed on my XBOX account. You all are useless. Also
    giving me the DIRECT [Mod Removed-Profanity] CUSTOMER SERVICE NUMBER AND NOT THE AUTOMOTIVE NUMBER WOULD BE
    [Mod Removed-Profanity] HELPFUL
  8. RafaelMouraB-DB3E4E3 Win User

    How do you switch the email on an account?

    Try that:

    https://support.xbox.com/en-US/my-a...nt/change-email-sign-in-for-microsoft-account

    Also, this can be done by following these simple steps (https://support.xbox.com/en-US/contact-us#0:2:4):

    Sign in to Xbox.com

    Step 1: Scroll down and select Support at the bottom left under Xbox.
    Step 2: At the bottom of the page, click Contact Us.
    Step 3: Select Account, then "View Other Options"
    Step 4: Select your problem
    Select - "Show contact options"
    Select - Request Support Call
    I hope this helps you
  9. XBF Diego M Win User

    How do you switch the email on an account?

    Hi AndalibOdulate,

    First and foremost I would like to warn you about the manner in which you are posting as any comments attacking those trying to help and profusive use of profanity is a direct violation of the

    Xbox Forums Guidelines
    and therefore is not allowed when posting here. Be sure to keep the guidelines in mind going forward any time you post here or any messages violating the guidelines will be deleted.

    Secondly, the Xbox Ambassadors have posted direct links or instructions to the contact portal for customer support or links on how to change your primary signing alias to your Microsoft Account, which is the exact same one you use to sign in to Xbox Live
    services. The email to your Microsoft Account is the same one to your Xbox Account and any other Microsoft services you may use.

    A direct contact number in the US does not exist and since we cannot assist with account issues besides what information has already been provided, I'll provide the best steps to be placed in a queue to get a callback from Xbox Customer Support and speak
    with a live person to help you:

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options
    6. Select "Request a call from Support" if available within hours of operation or there should be a number for you to call and hours of operation for your region if a callback option is not available

    As there is nothing left to discuss on this thread, we will be locking it from further comment. Follow the steps I provided and you should be placed in a queue to get a callback from Xbox customer support. Thank you for understanding, hope you can get this
    sorted out with customer support!
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How do I switch emails

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