How do I switch 5GHz Wifi to 2.4GHz on my Xbox?

you would have to consult Support at your Internet provider if they gave you the modem or at its manufacturer about how to enable multiple independent SS ID

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Venii301 , in a simple way, if your Xbox is near or in the same environment as your modem/router and the two router bands are active, it will automatically connect to 5ghz.

If you move the console to another room in the house for example, it will automatically switch to 2.4, because the wi-fi network card is self-sense and does this management.

If you want to force your Xbox to always connect to 5.0Ghz, you'd have to turn off the 2.4Ghz frequency on your device, but that would compromise other equipment in your home.

Below is an image of what the settings of a modem/router are like.

The Xbox 360 internal wireless adapters do not support 5Ghz wifi bands, only 2.4Ghz.

The Black Xbox 360 external N wifi adapter supports 5Ghz.

5Ghz may support higher bandwidth (only helpful for LAN transfers and fiber/gigabit connections) but 2.4Ghz has more range.

If i assume you mean that you are on the 5Ghz wifi i would suggest that you try the 2.4Ghz wifi as the 5Ghz is faster but has less wifi Quality in my opinion.

You may want to check if your wireless is 2.4 or 5ghz combined.

Most routers use 1 wifi network across both 2.4 and 5ghz frequency bands. This can be an issue. 2.4ghz has a further range than 5ghz, and if using 5ghz the signal may drop causing a disconnect.

It should be possible via router wifi settings to separate the 2, effectively making your router have "2" wifi networks- one running 2.4ghz and one using 5ghz. They doing that, and connecting only via the 2.4ghz and see if the issue persists