How do I stop my Xbox from randomly disconnecting from the internet?

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

If your problem persists or the problem is fixed please let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

I don't think the disconnecting thing has to do with todays event. It was occurring 2 days ago.

And my internet before that was fine, have restarted router and tried fixing stuff, but nothing works to stop it from disconnecting randomly.

If it's the youtube app, how would it cause any and all my games to randomly crash or get disconnected from the internet?

I don't have the insiders build on my xbox

Hello PyrtGrungLeap,

Thanks for posting on the Xbox forums. We understand that your console is getting randomly disconnected from Xbox Live. Are you using an Xbox One or Xbox 360? If you use an Xbox One, we have a support article that provides

troubleshooting for an a console getting randomly disconnected from Xbox Live. Be sure to let us know the results
PyrtGrungLeap!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform an extended powercycle and reset your network hardware by following the steps below. This is to refresh the connection between your Xbox and router.

"1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

By the way, if you have an option to connect your console using an ethernet cable that would be great as well.