How Do I stop my game from crashing?

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

For more details on known issues kindly visit the following thread: https://answers.microsoft.com/thread/b1ac114c-7799-4946-b8f8-1c50ad5926d5

I hope this helps resolve your query.

None of those seem to work, the game can start but it just crashes when it loads any of my recent saves only. One save let's me pause the game but after it crashes if I go back to the game itself

Hi joeyjay!

This is clearly not the situation I want you to be in. I know how that feels. It looks like you've already tried all the proven steps to fix the game issue. If it's only isolated to COD game, most likely it's a stability issue on that particular game - it may need an update or patches to fix it. I highly recommend to contact the game support to report it and ask for further assistance. You can reach them out through here https://support.activision.com/

Hi Rodrigo,

Just to let you know, I have reset my Xbox to factory setting. I am currently downloading the game again. I will let you know tomorrow if this worked or not.

Have a blessed day,

Carlos A. Hernandez

Hi Carlos, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can try to do a system reinstall.

It's a two-step process using a computer and your console, I highly recommend you use the source link for a better reading experience.

If you prefer a step-by-step guide here, please, follow these steps:

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First Step (On the Computer):
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Plug your USB flash drive into a USB port on your computer.

Select the following link to download the reset file to your computer: https://www.xbox.com/xboxone/restorefactorydefaults

Select Save to save the console update.zip file to your computer (if it doesn't download automatically).

To unzip the compressed file, right-click on the file and then select Extract all from the pop-up menu.

Copy the $SystemUpdate file from the .zip file to your USB flash drive

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Second Step (On your console):
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Unplug the network cable if you're using a wired network connection.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds, and then plug the power cord back in.

Plug the flash drive into a USB port on your console. For more information, see:

Press and hold the Pair button (Xbox Series X|S: located on the front next to the USB port) and the Eject button (Xbox Series X: located just above the disk drive slot), and then press the Xbox button on the console.

Note The Xbox Series S and the Xbox One S All-Digital Edition do not have an Eject button. On this console, you only need to hold the Pair button and then press the Xbox button.

Continue holding the Pair button and Eject button for 10-15 seconds.

Listen for two "power-up" tones a couple of seconds apart.

You can release the Pair button and Eject button after the second power-up tone.

When the console restarts, remove the flash drive.

Once the console restarts, you should see the digital setup experience to guide you through resetting your console.

Let me know if it works!

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults