How do I stop my console from randomly disconnecting from xbox live?

Hello PyrtGrungLeap,

Thanks for posting on the Xbox forums. We understand that your console is getting randomly disconnected from Xbox Live. Are you using an Xbox One or Xbox 360? If you use an Xbox One, we have a support article that provides

troubleshooting for an a console getting randomly disconnected from Xbox Live. Be sure to let us know the results
PyrtGrungLeap!

Is your Xbox One getting randomly disconnected from Xbox Live? Take a look at this helpful support article:

"My Xbox One is getting randomly disconnected from Xbox Live". Give some of those suggestions and steps a try and let us know with a reply how it goes!!

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

If your problem persists or the problem is fixed please let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

For some reason my Xbox keeps disconnecting from xbox live an controller keeps losing sync don't know what to do please help it does it randomly how to fix ?

Hello Atsfsteam,

Thanks for posting here on the Xbox forums. Do you have your console plugged into a surge protector, or directly into the wall? I have see cases of these types of issues coming from the console not receiving enough power. This usually happens because of
the outlet it is plugged into.

Aside from that, check out these helpful links.

For your controller,
try updating it to the latest firmware

For the console disconnecting from live randomly, check out this support article : "My Xbox One is getting randomly disconnected from Xbox
Live"