How do I speak to a human at Microsoft?

Discus and support How do I speak to a human at Microsoft? in XBoX Accessibility to solve the problem; I'm trying to file a refund for an Xbox game. The claim got denied for a bogus reason. And I'm trying to figure out how to contact customer service,... Discussion in 'XBoX Accessibility' started by Meldarian, Dec 6, 2020.

  1. Meldarian
    Meldarian Guest

    How do I speak to a human at Microsoft?


    I'm trying to file a refund for an Xbox game. The claim got denied for a bogus reason. And I'm trying to figure out how to contact customer service, and there doesn't seem to be any humans left at Microsoft. I tried the customer service page, but that's
    just endless drop down menus trying to avoid calls. I tried the customer service phone number, and again just an endless loop of options that only leads back to the internet.

    It seems to me that Microsoft is running a petty extortion scheme in their Xbox store and leaving no way to be contacted. Has anyone else had this issue, would I contact the FBI?

    :)
     
    Meldarian, Dec 6, 2020
    #1
  2. GMS1stLDYCannon Win User

    How do I speak to a human?

    Hello, go through microsoft support and make sure you have the controller registered. Once that step is done you can go through repair which will fix controller through warranty.
  3. JosefLBohorquez Win User

    How do I speak to a human?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Rebecca

    Please tell me:
    Are you able to see two charges in your Microsoft account order history here?
    https://account.microsoft.com/billing/orders

    Or only one charge?
    And if maybe you have more than one email address please check on each one

    PS: feel free to share screenshots but please conceal personal information including the item order number and your email address
  4. ngocphi Win User

    How do I speak to a human?

    Or goto your retail store and ask for a refund or exchange as you are in the 14 days
  5. Smwutches Win User

    how do i speak to a human at xbox

    You can request a call back or chat with support at http://support.xbox.com/contact-us If
    you don't see those options, change your category/topic until you do. Typically Billing & Subscriptions and "I don't recognize a charge" works for me.
  6. Dany Sunny Win User

    How do I speak to anyone, ANY HUMAN BEING, at Microsoft????

    Happens to me too, everytime; if you're using VPN, disable it first then try logging in again. If the authentication issue still persists, you may go through a verification process where a Microsoft employee can email you after a week or two.
Thema:

How do I speak to a human at Microsoft?

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