How do i solve Forza 5 error

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Same issue here, and same version 21h2.

Unable to install a paid game (Forza Horizon 5), stuck at 0% and error.

did you solve?

I am with internode and am getting the same error with Halo 5 preload. Had the problem with Forza 6 but a physical disc install solved the problem. I do not want to have to buy a physical disc of a game I have already bought just to install and play it.

Hello, ElijahLiddiard. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Don't share personal information, including email addresses, gamertags, order numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask some questions:

— Does your PC run Windows 10 or Windows 11?

— When did you acquire Game Pass, recently or have more than 48 hours passed after the date of purchase?

— Are you logged in with the same account on both the Xbox app and the Microsoft Store?

— Could you check if the subscription is active on that Microsoft account?

https://account.microsoft.com/services

— Are you trying to download the games from the Xbox app, or the Microsoft Store?

— What potential solutions have you tried to fix this issue?
Please describe each one.

I'll look forward to hearing your answers.

Regards,

Arturo.

Thank you, I asked this because you can still use Microsoft balance to purchase a subscription

But, you need to link yes or yes a backup payment method (needs to be billed and issued in the same country as your balance currency)

Once you link a valid payment method you can see the balance as the first way to pay and the money will be debited from your balance

Please note that this can’t be bypassed