How do I see the date o purchased a free game?

Discus and support How do I see the date o purchased a free game? in XBoX Games and Apps to solve the problem; So o play Roblox a lot and I just switched over to PC from Xbox but I forgot my password and for some reason when I created the account I didn’t link... Discussion in 'XBoX Games and Apps' started by Jesture71, Sep 28, 2023.

  1. Jesture71
    Jesture71 Guest

    How do I see the date o purchased a free game?


    So o play Roblox a lot and I just switched over to PC from Xbox but I forgot my password and for some reason when I created the account I didn’t link it so any email or phone number. So u went to roblox support and they told me that I need a receipt or anything that proves the date of purchase for it. I can’t look in my purchase history because that only includes any that costs money; does anyone know how to find the date I purchased it?

    :)
     
    Jesture71, Sep 28, 2023
    #1
  2. Jesture71 Win User

    How do I see the date o purchased a free game?

    I was looking in my mail and I did not receive a receipt was the email sent to my mail, xbox accont, or something else?
  3. Jesture71 Win User

    How do I see the date o purchased a free game?

    Yes I’m sure they need it to reset the password on my account so I can get it back
  4. Gerardo CG Win User

    How do I see the date o purchased a free game?

    Hello again, as I mentioned before, Microsoft does not provide a receipt or record a "purchase date" when it comes to free games like Roblox since no purchase is made to play it. I recommend contacting Roblox Support again and clarifying this with them.

    Thank's for your understanfing and please keep in mind that in this public community forum, we are only players like you trying to help other players.

    Best regards.
  5. Gerardo CG Win User

    How do I see the date o purchased a free game?

    Hi there Jesture71, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    You won't find any record of the purchase of a free game in your account's order history or any email from Microsoft including a receipt because it's a free game, not a purchase.

    I find it strange that Roblox Support is asking for the date you purchased a free game. Are you sure they are specifically asking for that? Perhaps they are referring to the purchase of an in-game item, such as Robux, for example. If you are certain they are asking for the purchase date of the game, please inform Roblox Support that Microsoft does not record a purchase date for free games.

    Best regards.
  6. SteenSneeze Win User

    How do I see the date o purchased a free game?

    Hello,

    You should have received an email from Microsoft including a reciept.
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How do I see the date o purchased a free game?

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