How do I return a game that I by accident purchased?

Discus and support How do I return a game that I by accident purchased? in XBoX Games and Apps to solve the problem; My son bought a minecraft game (app), thinking it was the game for pc when in fact it was the app. Can I return it and get his money back? BR M... Discussion in 'XBoX Games and Apps' started by Willbasse, Dec 1, 2017.

  1. Willbasse
    Willbasse Guest

    How do I return a game that I by accident purchased?


    My son bought a minecraft game (app), thinking it was the game for pc when in fact it was the app. Can I return it and get his money back?

    BR M

    :)
     
    Willbasse, Dec 1, 2017
    #1
  2. Zombi cLash
    Zombi cLash Guest
    Lost game

    how do I recover a game that was removed by accident
     
    Zombi cLash, Dec 1, 2017
    #2
  3. akka2012
    akka2012 Guest
    I have a big question

    can I refund a game add on that I have purchased by accident please tell because I did not intentionally buy it and now I don’t know how to return it. Thank you
     
    akka2012, Dec 1, 2017
    #3
  4. Wilfred Mac
    Wilfred Mac Guest

    How do I return a game that I by accident purchased?

    Hi,

    Any refund concerns are being handled by our Xbox Chat Support. To get a better assistance about this concern, we recommend that you contact our Xbox Chat Support using the link below:

    Xbox Chat Support

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Dec 1, 2017
    #4
  5. Wilfred Mac Win User

    How do I return a game that I by accident purchased?

    Hi,

    Any refund concerns are being handled by our Xbox Chat Support. To get a better assistance about this concern, we recommend that you contact our Xbox Chat Support using the link below:

    Xbox Chat Support

    Should you need further assistance, feel free to post anytime.
  6. GigaDanNY Win User

    Xbox One game version instead of Series S/X

    What Francia said! It's easy to return a digital game that was purchased by accident. =)
  7. OK Fowl Win User

    how do i return a game

    This is something that you need to contact the official Xbox support team for at support.xbox.com/contact-us
  8. Castellus Zemi Win User

    How do I return unwanted games

    You would need to contact xbox customer support to inquire on a refund.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time
  9. Etag_Mixer Win User

    How do I return a digital game?

    worth noting that if you have put in a fair few hours or a certain time has passed you will not be eligible for a refund, as you have had a fair usage of it, if you bought it in error though you should be fine (or in your case you can't play it because
    of the kinect fault)
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How do I return a game that I by accident purchased?

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