how do I request a refund on a game i bought on PC

Discus and support how do I request a refund on a game i bought on PC in XBoX Games and Apps to solve the problem; I bought a Minecraft a couple of days ago on pc but I wanted to buy the java edition so I wanted to know how to get a refund... Discussion in 'XBoX Games and Apps' started by BakurOthman, May 11, 2020.

  1. BakurOthman
    BakurOthman Guest

    how do I request a refund on a game i bought on PC


    I bought a Minecraft a couple of days ago on pc but I wanted to buy the java edition so I wanted to know how to get a refund

    :)
     
    BakurOthman, May 11, 2020
    #1
  2. AridLizard Win User

    how do I request a refund on a game i bought on PC

  3. LenDaVirus Win User

    how do I request a refund on a game i bought on PC

  4. ACHV HighBounce Win User

    how do I request a refund on a game i bought on PC

    Refund Eligibility

    We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. If it appears refunds
    are being abused, we reserve the right to stop offering them except where legally required.

    All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content type in determining refund eligibility, we consider
    a variety of factors like time since date of purchase, time since release, and use of the product.

    For single-use items (like consumables or in-game currency), your request may be eligible only if the item wasn’t modified or used.

    It is going to depend on the date of purchase, time since release, and your use of product and Microsoft will have the final say. If you think you qualify then go ahead and submit a form :)
  5. RichieB_ Win User

    How do I request PC Game Pass refund?

    Hello JOSHUA JAMES SERDONCILLO,

    Greetings!

    Thank you for posting in Microsoft Community.

    We understand that you need help with recurring billing of your PC Game Passs that was charged on your account. In order for us to get further information about the recurring billing why it was charged on your account. We recommend that you need to speak with our Xbox Live support. It's best to work with them as they have the necessary tools to further check your concern and provide you an accurate information about the charge.

    First, we need to confirm if the subscription was successfully charged/renewed on your Microsoft account. To check that visit this website and go to Subscription and Service then also check it on the Order history as well to confirm the transaction. Here's the link: Microsoft account | Services & subscriptions

    If it was successfully charged or renewed on your account. We recommend that you need to speak with our Xbox Live support. For billing concerns, it's best to work with them as they have the necessary tools to check your accounts transaction history for privacy and security of the account. And if not you may try to contact the PayPal for them to further check it on their system, if the transaction is not showing up on your Microsoft account.

    Please follow the steps below to reach out to our live support team.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

    Thank you,

    Microsoft Community Moderator
  6. Tezzarrific Win User

    How to request refund for a game I bought as a gift

    you wouldnt be able to run minecraft dungeons on that nvidia 610m, it is a very weak.

    min specs are as follows

    • CPU: Core i5 2.8GHz or equivalent.
    • OS: Windows 10, 8 or 7 (64-bit with the latest updates; some functionality not supported on Windows 7 and 8)
    • VIDEO CARD: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870 or equivalent DX11 GPU.
    • FREE DISK SPACE: 6 GB.
Thema:

how do I request a refund on a game i bought on PC

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