How do I remove the parental controll thing?

Hello Pedro,

Thanks for reaching out to the forums. We understand you are having issue with a game parental controls. First do you have an adult or child account. Personally I have an adult account and have had issues with accessing the same menu. This has been since
the game has launched. If you have an adult account you will need to reach out to the
Forza Forums to see what to do as the issue is through them. If you have a child account here is a guide for

changing privacy and online settings.

Thanks,

Brad

ty for the help Im gonna see what accout I have, and then gonna try the steps you told me

Hi there vinicad!

Have you checked out
how parents can change settings for child accounts? Let us know if you still need help with anything else!

You have the parental email addresse written down, right? If not, go to the Xbox and try to accept the Terms of Use and it will be shown to you.

1) Take that to
http://account.live.com/password/reset for the password reset



2) If you can't reset it, go to
http://account.live.com/acsr SAVE THE EMAILS SENT TO YOU



3) If that fails, contact Support (1-800-4MY-XBOX Option 2 in the US et Canada) and provide them with the Console ID number from Settings | System | Console Settings | System Info (it's on the 2nd
line) and the reference number from the email sent to you in Step 2, and submit a UE Request. However, it is faster to have the Agent call you by going to

http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:3 (and if you're not in the US, replace that with your country code, e.g.,
CA for Canada).

Here's how to set it up, and should help you do the opposite. If they are under a diff gamertag/email you'll need access to that account to disable them. If you need further assistance don't hesitate to call support! US # is (800) 469-9269

http://support.xbox.com/en-US/billing-and-subscriptions/parental-controls/xbox-live-parental-control