How do I regain my email when I know my gamertag?!

Discus and support How do I regain my email when I know my gamertag?! in XBoX on Consoles to solve the problem; The support is terrible. Terrible. I don't remember my email but I do remember my gamertag. How on earth do I go about reclaiming my email so I can... Discussion in 'XBoX on Consoles' started by UpbeatTSH, Mar 17, 2018.

  1. UpbeatTSH
    UpbeatTSH Guest

    How do I regain my email when I know my gamertag?!


    The support is terrible. Terrible.

    I don't remember my email but I do remember my gamertag. How on earth do I go about reclaiming my email so I can log in again?

    I was a 360 user who wishes to buy an Xbox One X and want to use my 360 gamertag. But I don't remember the email to login.

    I have been trying and trying in this damn site and there is no help. Only virtual agents who don't understand anything and NO WAY to just send an email.

    What on earth is going in? How do I recover my email when I know my gamertag???

    :)
     
    UpbeatTSH, Mar 17, 2018
    #1
  2. How can I know my account email

     
    Diegogonalez220, Mar 17, 2018
    #2
  3. gds1972
    gds1972 Guest
    gds1972, Mar 17, 2018
    #3
  4. Smwutches Win User

    I do not remember my email, but I know my gamertag

    You would need to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  5. {Parity} Win User

    I know my gamertag but dont know my email

    Here is a link to help with a forgotten email address. support.xbox.com/.../forgot-microsoft-account-solution

    Here is a phone number for the US and Canada should the link not work. United States

    Hours of operation:

    9 am to 1 am Eastern Time

    6 am to 10 pm Pacific Time

    Xbox Support

    Toll free: (800) 4MY-XBOX or (800) 469-9269

    Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

    Games for Windows Support

    Toll free: (877)-274-4349

    Let us know. Good Luck!!
  6. nevillefarrell Win User

    I know my password and gamertag but not the email

    Hi M G Scottt,

    You will need to contact phone support and ask them to look for your gamer tag and if they can find it they will go through a security process with you. And if you pass they can give you your email if not your only hope will be to locate the last console
    it was saved on and hope you had the profile to auto sign in. If this is the case you'll be able to get the email off the console.
  7. Yannick Le Moullec Win User

    Games for Windows Live and Microsoft Account mixed-up

    Hello, sorry for the late reply.

    This is to let you know that I have regained access to my original Gamertag :)
  8. Ze Giggler Win User

    Can't Connect To Live At All After Update

    Okay, the reason I've been silent for the past 2 days is because on Friday I got an email from XBOX Support saying they would take control of my account for about an hour on Saturday to fix my problem.

    So the website wouldn't load up for me or anything.

    So 2 days went by, I just called and asked for an update since it was supposed to be only an hour on Saturday and I was supposed to be receiving an email on instructions on how to regain control of my account and recover my gamertag.

    The agent told me they sent me another email the same day in my alternate account. I told him they didn't, so he told me that they had recovered my gamertag and given me 1 month of XBOX Live GOLD for free and he gave me instructions on how to regain control
    of my account and recover my gamertag and that was that.

    Everything works perfectly now.

    I asked if they stated what the problem was with my account. He said he didn't really understand what was in the records but it said that my account/email had multiple emails from the same emailing address.

    WHA....?

    Either way, I'm elated and I have gaming to do. It's the weekend, It's Halloween, and I took off for a reason.

    Still........it had been solved for 2 days and no notice? Oh well. At least my gamertag wasn't gone forever and I didn't have to wait weeks or months like some others.

    Thanks.
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How do I regain my email when I know my gamertag?!

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