How do i refund a game that i just bought on xbox?

Hello!

I just bought Assassin's Creed Odyssey and i would like a refund on it. I am not happy with how it performs or plays at all, the voice acting is terrible, graphics is really disapointing. I bought the game for 700 swedish crowns (77 usd) I would really wanna
know how to get a refund.

:)

 

How do I refund a game?

I'm looking into refunding my Halo Wars 2 copy on PC because the game was unplayable for over 2 weeks during launch. Due to the game being unplayable on launch, everyone ended up quitting. Please help

 

How do I refund a game?

For refunds you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

 

You can try going to Sign in to your Microsoft account to see if you can start a refund there. If not, you will need to contact support and speak to billing. Contact Us | Xbox Support

 

Hello Ted,

I'm sorry to hear that it's still persisting.In regards to reversing the payment, you would need to submit a refund request.



Click here to learn How
to complete the refund request form.



After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.
If needing further assistance with the purchase I would suggest to contact Live Support.



The best way to reach Live Support would be here: https://support.xbox.com/en-US/contact-us#0



It's going to ask if you want help from the virtual agent select
no thanks,pick the category(Games)and just pick a contact method
(request a call from support or Chat is faster).



Hope This Helps

Thanks

Brad Xbox Forum Team

 

I am from sweden and from that link it doesnt work, it also says that i cant return a product, but shouldnt i be able to return a product that i havent even played for an hour?

 

Hey Ted!

The link provided previously should re-direct to the correct region, if that isn't the case bud try to get in contact with one of our

Xbox Billing Specialists so we can see what options are available so we can further assist with the refund!