How do I redeem points if my phone number gets declined

I have tons of reward points on my account yet when I go to use them it says cannot continue because the phone number cannot be used even though that is my number associated with that account

:)

 

microsoft rewards phone verification

just wondering; why does microsoft/bing rewards need a phone verification when i try to redeem my points?

wouldn't an email suffice?.. i'm really baffled why you want to know my phone number so bad.

i'd cash in a lot more points on the simple little stuff, if i didn't have to do this stupid procedure.

 

4000 free microft piont's

i have just done the srveray on facebook they want a cell phone number and i only have a landline how do get my 4000 free reward point.

 

If you're getting that error when you're trying to make a purchase, you'll need to contact Xbox support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support