How do I redeem my code when it says something went wrong

Discus and support How do I redeem my code when it says something went wrong in XBoX Accessibility to solve the problem; I ordered the card through purchasing power and it’s not working ccf8e1d2-41ee-4c2c-a5d1-8ae90000e6c7 Discussion in 'XBoX Accessibility' started by curt golden, Jun 8, 2025 at 8:32 AM.

  1. curt golden
    curt golden Guest

    How do I redeem my code when it says something went wrong


    I ordered the card through purchasing power and it’s not working

    :)
     
    curt golden, Jun 8, 2025 at 8:32 AM
    #1
  2. Julian A19 Win User

    How do I redeem my code when it says something went wrong

    Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

    If you're seeing "Something went wrong" when redeeming a code, it could be due to a few things like region mismatch, expired code, or server issues.

    Please check the following:

    1) You're signed into the correct Microsoft account

    2) The code matches the product type

    3) Your region matches the code’s region

    Also make sure to redeem from the official Microsoft Account. Please click here https://account.microsoft.com/billing/redeem

    If you bought it through Purchasing Power, also check with their support in case the code needs to be reissued.

    Please let me know if it worked or not and I would be happy to assist you further. Thank you!
  3. QuitsMicrobe487 Win User

    Xbox live

    I bought a redeem code and it says something went wrong
  4. Nate Gatiru Win User

    How would I change my Childs ask for approval when purchasing setting I don't see it

    Hey when my son went to enter in the code for redeeming GTA it said something went wrong with the error code cv:4C0fzGFekE3C/rqolvfhJW.126 what should I do
  5. QuitsMicrobe487 Win User

    Something went wrong Give it another try. If this happens again, let us know by entering the code be

    whenever put a redeem code on it say something went wrong
  6. MistyKitty92828 Win User

    Destiny Beta Key

    Same problem I type in the 25 digit code in the store "use a code" and it says "something went wrong" i try it on this website in the redeem a code section it says "somethign went wrong".

    I have three 25 digit codes straight from my bungie account.... this is BS
Thema:

How do I redeem my code when it says something went wrong

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