How do i recovery my account without access to email

Hi Josef

Im seriously stumped on how to do the account recovery form properly as I have put in dead for mark information that i know is correct and filled every box possible yet it still comes back negative.

And with creating a new microsoft account is there any possible way to migrate my xbox account to a new email and password without needing access to the original email associated with the account as i dont have access to the original email nor the account on my xbox

Thank you for replying and helping

How do I check which Xbox Account emails use my Xbox Email as a security contact email if the account is locked?

Unfortunately unless you have access to a recovery account you will need to contact xbox support.

Knowing the email address of your Microsoft account (as well as having access to the email inbox) is one of the most important steps of account recovery. Without this information, recovery is practically impossible.

Check this guide out for some steps you can take to recover your account: https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

The thing is I don’t have access to the email used when creating the original Xbox account, the account was created around 9 years ago and my email has changed from the one used on my Xbox account. It was never an issue as the password was always working. I do have access to the recovery email but there hasn’t been an email there detailing security changes. What should I do moving forward? Im not sure how to cancel my Xbox game pass subscription as I can’t login to the original account to cancel it.

Thanks for the reply but i already reset my password through this. My problem is i am unable to change the recovery email that Hacker changed earlier. He still access my account as he got his email set as recovery email on my account.