How do I recover my Microsoft Account from a code phishing?

Discus and support How do I recover my Microsoft Account from a code phishing? in XBoX Accessibility to solve the problem; How do I recover my Microsoft account from a hacker who stole it via code phishing, with them changing its email and password to a different one? I... Discussion in 'XBoX Accessibility' started by igot pwned, Jan 24, 2025.

  1. igot pwned
    igot pwned Guest

    How do I recover my Microsoft Account from a code phishing?


    How do I recover my Microsoft account from a hacker who stole it via code phishing, with them changing its email and password to a different one?

    I tried the recovery form, but it doesn't work in my case, where the old email has been changed to a different one entirely.

    :)
     
    igot pwned, Jan 24, 2025
    #1
  2. Sodangidni Win User

    How do I recover my Microsoft Account from a code phishing?

    Hello, igot P. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    I'm sorry to hear your account was compromised.

    IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, you can try retrieving the account by following some recommendations provided in this related article from Microsoft:

    https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

    Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:

    https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

    Lastly, as a general recommendation, please avoid talking to people that claim it will give you items for free inside a game if you provide your Microsoft account information. Also, please avoid places that ask for codes sent to your phone number or email. The purpose is always take ownership of your account and by providing the verification code you facilitate this.

    Regards,

    Arturo.
  3. Darhyl Amizola Win User

    How do I recover my microsoft account?

    Hi Isaac! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you're experiencing this problem. I understand how important recovering your account is to you.

    Just a gentle reminder that we are only Xbox gamers here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    I just want to confirm when did you last successfully sign in to your Microsoft account? If you have not logged into your account for more than two years and it has been closed due to inactivity, you will not be able to use the Account Recovery Form to recover your account. Reference: https://support.microsoft.com/office/7c0a9fa7-0982-b7c6-fd72-df852b63699f

    Did you have two-factor authentication (2FA) active on the account? If you do have the 2FA active, are you able to access the second factor of authentication? If so, please try resetting your password. Detailed steps on resetting your password can be found in the following support article: https://support.microsoft.com/office/eff4f067-5042-c1a3-fe72-b04d60556c37

    Important: The account recovery form can only be used if two-step verification isn't turned on. If the feature is enabled, the only way to recover the account is to regain access to your two-step verification phone number.

    If you did not have 2FA active on the account, and the account was not deleted due to inactivity, you will need to try the Account Recovery Form: https://account.live.com/acsr

    Detailed steps on how to use the Account Recovery Form can be found here: https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42

    Microsoft takes account security very seriously, that's why Account Recovery is an automated process with no human influence. If you don't have the correct information, you may not be able to get through account verification using the Recovery Form.

    The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time-consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process. You'll need to keep trying until you're verified by Microsoft.

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    It's important to note that Microsoft Support will not be able to grant you access to your account, you will be sent back to the Account Recovery pages that have been linked above.

    If your Microsoft account recovery request was not granted or was unsuccessful, please click the attached link for more information: https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53

    While it might not be the outcome you are looking for, if you’re unsuccessful in recovering your account, then you will need to create a new Microsoft account. You can do that by clicking this link: https://signup.live.com/

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best regards,
    Darhyl
  4. Nite Lolzz Win User

    My microsoft account is stuck in a refresh loop whenever i try sign in

    That justs sends me to recover my account though how do I redeem code there
  5. Kathy A. Win User

    I can't get into my account that is worth alot of money because the questions on the quiz to change the password are unfair

    Thanks for your update.

    For the two fields on the account recovery form (Xbox Console and password) you have asked, those questions about your account can only be answered by you. You may select or filled out the form to what is closest to the memory you can recall with the account. Step by step guide is always available here: Help with the Microsoft account recovery form - Microsoft Support.

    I understand that you have covered all of the options for recovering your account. Please understand that Microsoft takes your security very seriously, but to protect customer privacy we can’t do anything to an account beyond helping customers verify their ownership through the steps we’ve already provided. I encourage you to keep trying to recover your account using the methods we’ve tried if you remember any new details that might help or if you can recover emails from contacts you know, but it may be time to consider creating a new account instead. If you would like, I would be happy to provide you the link on how to create a new account and give you some tips that will help prevent this from happening again.

    How to create a new Microsoft account - Microsoft Support

    How to help keep your Microsoft account safe and secure - Microsoft Support

    How to use two-step verification with your Microsoft account - Microsoft Support

    Protect yourself from phishing - Microsoft Support

    Regards,

  6. Karam Obeid Win User

    Free 3 month subscription to game pass

    How do i select recover my account? Do i have to restart the setup from my phone?
Thema:

How do I recover my Microsoft Account from a code phishing?

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