How do I recover my hacked account email changed

Ahsan Nawaz1 · Jan 23, 2025 at 4:52 AM

I was playing with some randoms on Minecraft. They asked me to join the discord and there was a login with email, ign, and login code. I didn't think much of it because I didn't put my password in. After sometime I opened my gmail and got an unusual sign-in activity email from microsoft so, I tried to change my password but he (the hacker) changed email and password. I think he deleted my email as well and I created a new microsoft account using the same email again to contact microsoft support. If I can prove that this account is owned by me like I have transaction ID , minecraft purchase order number and credit card details. I also have hacker's details like IP address and region. I am from Pakistan and the hacker is from vietnam. I have contacted microsoft support but they haven't responded yet. I have seen videos on youtube and people are saying that microsoft support usually is not able to help in these cases even If you give them sufficient information. What can I do to recover my account? I have strong proofs that this account belongs to me

:)

Justine javier

my epic account was hacked and they changed my email and password, how do I recover it?

How i back my Facebook account no e-mail access so how i achange the password

kyle_m4496

Hi Ahsan. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry to hear you account was hacked.

Never provide your Microsoft account details to other people or 3rd parties. This information should only ever be entered on Microsoft websites to sign in to your account.

Since the account's email has been changed, I'm afraid it will no longer be possible to recover the account. I apologise for any inconvenience caused by this.

For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

kyle_m4496

I'm afraid it's not possible to transfer data to another account.

If you try signing in with your account's email, and it says it doesn't exist or signs you into a different account, that means the hacker has changed the email.

Ahsan Nawaz1

Oh F. Is it possible for microsoft support to transfer all data from my hacked account including my minecraft account details to my new email (that they asked me when I chatted with xbox support) If I have all these proofs? (that I provided before)
OR share me the details of my minecraft account with gamertag (Ahsan_YT).
I am still not sure If hacker actually changed my email. Can you tell how can I check if my email is deleted or changed?

TexasRush

the thing is this account on own is my 2nd account my main account is the one with the problem, but lets see Im going to try and recover it. If I can't I might need some help because a few years ago I was hacked and someone changed my email? how would I
be able to recover my email and password for the account? I have the original email that i made the account with

How do I recover my hacked account email changed