How do I recover my download that has been reset?

Discus and support How do I recover my download that has been reset? in XBoX on Windows to solve the problem; Hello.. I have a small connection and I download Metro exodus and it has been reset... how can I put it back where it was before?... Discussion in 'XBoX on Windows' started by Basicroquette, Oct 20, 2019.

  1. How do I recover my download that has been reset?


    Hello..

    I have a small connection and I download Metro exodus and it has been reset... how can I put it back where it was before?

    :)
     
    Basicroquette, Oct 20, 2019
    #1
  2. T3chnlgydude Win User

    How do I recover my download that has been reset?

    Hi Basicroquette

    Did the download fail? Or did you pause it to continue later?
  3. k1Helix z Win User

    How do I recover my download that has been reset?

    If a download stops abruptly (this means that you didn't paused it) or you canceled it there's no option to restart where you were, you have to start all over.
  4. BullMoose24 Win User

    Game profile missing from games after update

    Yep I did that and all my downloadable content is there but in game progress and completion has been reset to beginning as if I just bought the game. Is there any way to recover THAT lost info or do I just have to play over from scratch? Feeling disappointed
  5. Stephanie Dequito Win User

    How do I reset my account after it has been locked out?

    Hi Jayson! My name is Stephanie and I'm more than happy to help you out!

    I'm sorry to hear that your account has been locked out.

    According to Independent Advisor Darhyl Amizola who posted a solution to the same issue: https://answers.microsoft.com/thread/88c17e1f-daba-4ff3-841d-e4b4a458a8cf

    "Since you mentioned your account was locked, do you mean your account might be locked due to suspicious/unusual activity? If yes, you will have to unblock your account first by submitting an account reinstatement form:

    https://www.microsoft.com/en-us/concern/AccountReinstatement

    Once your account is unblocked, you can try to recover your account again through the account recovery webform."

    If you prefer to contact Xbox support, you may follow the steps through this link:

    https://answers.microsoft.com/thread/97a9d085-ced3-4915-9a31-4b3314fb0a6b

    Kind regards,
    Stephanie
  6. Nkosana23 Win User

    My Minecraft account has been stolen and password change and email has been changed, how do I recover it?

    Unfortunately if someone else already migrated your minecraft to their own account there wouldn't be any way at all to fix that. At least not from Microsoft's end. Minecraft Support might be able to help but if they cant then nothing else can be done.
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How do I recover my download that has been reset?

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