How do I recover an account with only the gamertag?

Discus and support How do I recover an account with only the gamertag? in XBoX Games and Apps to solve the problem; My dad's Xbox just kicked the bucket and the email and password were lost to time. He has the connected payment method if that helps at all. Thanks!... Discussion in 'XBoX Games and Apps' started by PhantomPhnx, Mar 1, 2025 at 6:23 PM.

  1. PhantomPhnx
    PhantomPhnx Guest

    How do I recover an account with only the gamertag?


    My dad's Xbox just kicked the bucket and the email and password were lost to time. He has the connected payment method if that helps at all. Thanks!

    :)
     
    PhantomPhnx, Mar 1, 2025 at 6:23 PM
    #1
  2. Joel M77 Win User

    How do I recover an account with only the gamertag?

    Hi PhantomPhnx, my name is Joel, I'm here to help you with any problems or questions you may have.

    PhantomPhnx, I am sorry that something like this has happened to you, but I must inform you that it is totally impossible to regain access to a Microsoft account with only the username or gamertag. For obvious reasons and Privacy Policies, Microsoft will not provide any sensitive information.

    Microsoft only has one account recovery system, but to use it, it is mandatory to know the account and all its data. Only when the user can prove to the system that he is the legitimate owner of that account, the system will grant access to that account. I hope you can understand the situation.

    Go to https://account.microsoft.com/. Once there, they must click on the circle in the upper right corner of the screen. Then click login.

    If as a user you do not have any of the recovery options connected to your account, you should click on the selection that says "I do not have any of these". When you click on that link, they will be sent to a Microsoft form. You must complete it, including all pertinent information, and Microsoft will contact you and try to help them recover to regain access to your account.

    If the user has forgotten their login information, they should go to login. Choose your login options. This will ask you to enter an alternate email address associated with the account or a phone number.

    If the user does not have another linked account to help provide account access, it is recommended to create another account. Once they create the account, they must use the new account to log in and select "forgotten password". By choosing the option "I forgot my password", you will be sent the link to the form mentioned above. completed the form Microsoft will contact you.

    Regards

    [​IMG]
  3. Francia J. Win User

    How to recover account with only Gamertag

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    I'm sorry but no, we need to have at least the Microsoft email address so we can go through recovering the account.

    No worries, I have here a link that has methods where you can possibly locate the email address. Kindly check this link:

    https://support.xbox.com/en-US/help/account-pro...
  4. Lumie Helps Win User

    How to recover account with only the gamertag?

    Hi there Miles_476.

    I am Lumie and I would love to assist you today.

    I am so sorry you are having issues finding your alias for Microsoft.

    The first idea is to directly log into your account with your phone number.

    You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

    If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

    Here is more information: [support.microsoft.com/account-billing/b2049472-3b8f-27d3-61c6-67a668453f4c]

    I hope this helps!

    Let me know if I can be of any further assistance. -Lumie
  5. Prism nG Win User

    changing region

    i know how to get your account back all u gotta do is delete ur account off of your xbox and then click recover gamertag and delete profile only and then you got your account back.
  6. sbartg Win User

    How do I recover a gamertag

    This also applies to the old version of the dashboard and not the newest one.
Thema:

How do I recover an account with only the gamertag?

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