How do I recover an account that uses a deprecated email company?

Hi Hungry15230.

My name is Mauro and am glad to assist you.

There are some steps to do this (Remove an existing alias from your Microsoft account)

Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

1. Sign in to your account by using your existing alias and password.
Sign in to your account https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com
2. Go to Your info at the top of the page.
3. Select Manage how you sign in to Microsoft.
4. Select the alias that you want to remove.
If it’s a primary alias, select a new primary before you remove the old one. To do so, select one of the other aliases that are on the account, and then select Make primary.
You’ll use this new primary alias to send and receive emails, access your Microsoft account information, and appear on devices.
5. To remove the email address or phone number that you no longer want, select the option Remove that’s next to it, and then follow the instructions that are provided.

(Add a new alias to your Microsoft account)

1. Sign in to your account by using your existing alias and password.
Sign in to your account https://account.microsoft.com/?refd=support.xbox.com
2. Go to Your info at the top of the page.
3. Select Manage how you sign in to Microsoft.
4. You might be asked to verify your account before any changes can be made. Follow the instructions that are provided to select your alias:
Select Add email. You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided.
Or, select Add phone number. Enter the phone number that you want to use, and then select Next. When you add a new phone
number, we'll send a text message to that number to verify it. Enter the code in the text message, and then select Next.
Note Email addresses and phone numbers that are already set up as an alias on another account can’t be used.

Source:
https://support.xbox.com/en-US/help...e-email-sign-in-for-microsoft-account?lc=1033

Just call your insurance company and get a new xbox and then recover your account using the email you used to sign up to xbox live with

Hotmail is a deprecated service, but they only deleted emails if users went inactive for a year.

I would suggest calling 1-800-4MY-XBOX to see if a rep can help straighten your account out with a new, active email.

No Microsoft employee will tell you a Microsoft account email address. Doesn't matter how much "proof" you send them.

Do you know the password but not the email address of the account?

If you have access to an alternative email address or phone number of this account, you can use them to recover the email address at:

https://account.live.com/username/recover

So I was finally able to see a note that said a company email could not be used. But I had used this email I think in 2018 as I didn’t have a Microsoft account. So I would be getting the emails to my company email but now it says that it can’t take it. So If I can’t use account and have to start over that’s fine but I think I will still get re occurring charges for Xbox live, how do I cancel now?