How do I recover a deleted Microsoft Account

Bilal Amiri · Jun 17, 2023

I wake up this morning and I try to log into my Microsoft Hotmail account but it says it doesnt exist I check my emails (on my phone which is still connected to the account) and tells me that a email I dont recognise is connected to my account and all of my emails connected to the hotmail account are deleted. I have been trying to contact support but it is built in the worst way making me search online instead of talking to them directly. Can someone please help me, I had so much stuff saved on that account. the account is on Gaming and microsoft 365

:)

WattyNuela

Hello Bilal, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your Microsoft account. When we lose access to our accounts, we can try to recover it following all the recommendations available in this related article:
https://answers.microsoft.com/en-us/outlook_com...

If none of the options work, the last resource is submitting the Microsoft account recovery form:

https://support.microsoft.com/account-billing/h...

As a reminder, please notice that no one at Microsoft can view or change the account details for you, this is for security policies

WattyNuela

If none of the methods worked, I'm afraid to say that's not possible to recover the account, Bilal.

Bilal Amiri

Thanks but I have tried these before and am not able to because the email no longer exists

The_Last_DJ

Hello Franciszek W! I'm Kris and I'd be happy to help you with your question.

Have you tried using the recovery form https://account.live.com/acsr or does it say the account does not exist?

Lumie Helps

Hi there ArguingCobra422.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues recovering your account, this usually indicates a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new form, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

How do I recover a deleted Microsoft Account