How do I reach the support team, I do not understand how I can have 2 banns at the same time

Veгified✔123 · May 12, 2022

I was told to post here to reach the account suspension team, I was given this reference number [mod removed] so that you can see the full details of the case.

:)

Smwutches

Support doesn't handle enforcement issues. You would have to go to http://enforcement.xbox.com for information about the suspensions and to see about submitting a case review.

thelimeyuk

Same xbox and they are both currently using my family gold live account.

SychoSide

If I understand your message correctly, you are trying to have more than one person in the same party using the same Xbox.

This cannot be done.

If you want to chat while doing other things, I reccomend the other members use the Xbox app and accept a party invite through that.

schnurren

Hello thelimeyuk,

Are you trying to put them in the chat party through different Xboxes or in the same?

If it is between different consoles, you shouldn't need Xbox Live Gold to chat.

thelimeyuk

Ah OK. I will try this. Will my daugther need her own Gold live account? they are both currently under my family gold live account.

Thanks

Scott

How do I reach the support team, I do not understand how I can have 2 banns at the same time