how do i prevent my account from constantly getting locked

Discus and support how do i prevent my account from constantly getting locked in XBoX Accessibility to solve the problem; so asking this this question from an alternate email address but my main account has now been locked completly out 5 times in the span of maybe 6... Discussion in 'XBoX Accessibility' started by Greg R1, Mar 27, 2025 at 8:23 AM.

  1. Greg R1
    Greg R1 Guest

    how do i prevent my account from constantly getting locked


    so asking this this question from an alternate email address but my main account has now been locked completly out 5 times in the span of maybe 6 months and im tired of the nothing you can do but wait answer. The same thing happens everytime i will get a text or email saying your account may have been comprimised, ok so i go and change the password and check sign in activities... usually is nothing and everything is fine. then i will go to re-sign in all my other devices and it will continually say im using the wrong password, i reconfim it is the right password by signing back into my phone. but it wont be accepted anywhere else. ok so i will change the password again. lets me sign in on that device i changed it, ok should work everywhere else then but no its says its still wrong and now my account is locked due to to many attempts. and i cant reset the password becuase ive requested to many codes. at this point they arnt even attempting to hack my email. just lock me out of it for 24 hours. this is a insane series of hoops i have to jump trough just because someone tried to log into my account?! so in short ive already change the name on the main email and changed the password many times why does this keep happening and why can i not seem to find one straight answer on how i can resolve this in a more timely manor than "oh well wait 24 hours and try again" when microsoft has made me tie this account into just about everything i own i get stuck with a bunch of expensive bricks for 24 hours because there isnt a better system?

    :)
     
  2. Onyx Is Here Win User

    My account gets constantly locked

    Hello AndrewMarevic, sorry to hear you're having trouble with your account.

    The issue may be with some activity that is happening on your account that's flagging the system. However, as this is an open forum I would recommend logging in to https://support.xbox.com/contact-us and ask to be escalated to a Microsoft Advocate for more help as only they would be able to find out what's happening.
  3. Gob1zku Win User

    Xbox Live Account Hacked with MS points and Gold purchased and FIFA 12 achievements unlocked not by me! HELP!

    Locks prevent purchases from going through so there is no more fraudulent charges, it does not prevent you from playing the account if you are already about to login (though it may prevent you from downloading it). Typically the account subscription doesn't
    get suspended until later, which is what prevents you from getting online.
  4. x Aiidy OD x Win User

    money

    My money in my Microsoft account does not show on my Xbox 360, preventing me from using it. How do I fix this?
  5. ITTX Win User

    Buying Minecraft with Microsoft account credits.

    This is exactly what happened to me! I transferred money from my Paypal to my child's Microsoft account for this, and now the money are locked there? Unbelievable! How do I get my money back?
  6. RobinGBRown Win User

    Move MineCraft Dungeons character to a different PC?

    I tried to copy the characters folder from in there and I get a 'Your organisation does not allow this' message - how/why is that folder locked to prevent copying? Especially as there's no other method to store your characters.
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how do i prevent my account from constantly getting locked

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