How do I prevent Kernel-EventTracing error that causes pc to crash?

Discus and support How do I prevent Kernel-EventTracing error that causes pc to crash? in XBoX Games and Apps to solve the problem; Hello, I’ve just recently upgraded my motherboard and cpu and ever since i have been getting an error when trying to play games that says “The... Discussion in 'XBoX Games and Apps' started by ChristopherLohse, Mar 17, 2025 at 5:23 PM.

  1. How do I prevent Kernel-EventTracing error that causes pc to crash?


    Hello,

    I’ve just recently upgraded my motherboard and cpu and ever since i have been getting an error when trying to play games that says “The backing-file for the real-time session "Mgr" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.” with the error code: 3221225864

    How do I prevent this from happening?

    ***Moved from Windows / Windows 11 / Performance and system failures***

    :)
     
    ChristopherLohse, Mar 17, 2025 at 5:23 PM
    #1
  2. ChristopherLohse Win User

    How do I prevent Kernel-EventTracing error that causes pc to crash?

    hello I have already tried a clean install of windows and it has made most games work but some will still crash and give that error especially f1 24
  3. Sheng.G - MSFT Win User

    How do I prevent Kernel-EventTracing error that causes pc to crash?

    Hello Christopher Lohse,

    Thanks for reaching out here in the Microsoft Answers Community.

    Based on the description, a log file has reached the maximum allowed size, and new events will not be recorded. It is likely that something is filling up the event log very quickly when you play the game. Usually, it is caused by something in the system being broken.

    Since you have replaced the CPU and motherboard, please note that modern computers have various controllers integrated there, so replacing them should be treated as using a new computer. It is likely that the error happened because the drivers do not match.

    Based on the situation, I recommend backing up all your personal files to external storage (like USB sticks, external hard drives, and memory cards), and perform a clean reinstallation of Windows 11, which erases all the data and starts you from scratch.

    To do so, please prepare a USB stick that is at least 8 GB in size (do not use the one with your backups, since it will be erased), then download and run the Windows 11 Media Creation Tool on another computer. Follow the instructions, and when selecting the media type, please select "USB stick", and then select the drive letter the USB stick is in.

    After creating the installation media, please plug it into your computer, and boot from it in UEFI mode. The exact procedure differs among motherboard manufacturers, so please refer to the user manual for details.

    Also, please check the following BIOS options, as some motherboards use RAID mode by default which needs specific storage drivers that may not be compatible with the latest version of Windows:

    • SATA controller mode: Change to AHCI mode (even if there is no SATA disk)
    • NVMe RAID mode: Turn off
    • Intel Rapid Storage Technologies/AMD StoreMI: Turn off
    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    If you are going to modify BIOS Settings, please back up all your personal files first to ensure you do not lose data.

    After booting, please select "Install now". Follow the instructions, and when selecting the installation type, select "Custom: Install Windows only". On the next installation screen, please delete all the partitions (including EFI, reserved, and recovery ones) in your system disk. Select the unallocated space and select "Next". The installer will partition your system disk automatically.

    Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

    Thanks for your patience and understanding.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist
  4. Janet_C Win User

    Games are crashing with Kernel-EventTracing Event ID 2

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I'm happy to help you today.

    Remember that this is a public forum related to Xbox, if you have problems with other platforms, in this case Steam, you can report them through this link

    https://help.steampowered.com/en/

    As basic suggestions, verify that your graphic card and operating system are up to date, sometimes this is the cause of the problem.

    Best regards .
  5. Zoso2222 Win User

    Flight Simulator 2020 won't launch to complete install

    Bitlocker appears to raise a secure kernel crash.
  6. SwordofWhedon Win User

    Xbox Series X still shuts down by itself

    This is the system going into protect mode to prevent data corruption due to massive program error. You need to contact the developer of the games, as they’re the ones who can address the crashes that cause it.
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How do I prevent Kernel-EventTracing error that causes pc to crash?

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