How do I make it so I can hear and the other person can hear me without friending them

not that i am aware of, they have to be on your friends list to hear them which is stupid, hence why i only use discord now (better quality, more features etc.)

Hi Lavenia,

1. Can you tell me if the issue only occurs with a particular game?

There is no particular game. It occurs with or without playing a game.

2. When did the issue started?

The issue started three (3) days ago on August 25, 2023.

I also reset to factory settings and it still doesn't work.

Thank you.

Best,

LostXboxPlayer

Apologies for my late response on this thread. I appreciate you for answering all the questions I asked.

I acknowledge that you informed our Xbox team about this problem. I hoped that the problem would be rectified the soonest.

• May I know what device you used? Is it a PC or console?
  
  I used a Xbox One console.
  
• Could you confirm the type of headset being used?
  
  I tried Xbox chat headset (wired, sound is good, orange light not on, microphone working), apple headphones (wired, sound is good, microphone working), and Sony overhead headphones (wired, sound is good, microphone working).
  
• Did you manage to determine that the headset is not the problem?
  
  Yes, I tested three different headsets outside of the Xbox. They are not the problem.
  

1. Reply back to this response letting us know that you have successfully submitted a report. Do not include any PII in your response, such as your gamertag or email.
   

I successfully submitted a report.

Thanks for your continued help.

EDIT: As of August 31, there is no help.

I appreciate you for responding back. Please address these questions for further discussion.

• May I know what device you used? Is it a PC or console?
  
• Could you confirm the type of headset being used?
  
• Did you manage to determine that the headset is not the problem?
  

Kindly try to power cycle your Xbox console by following below instructions.

Disconnect and reconnect your console’s power cable.

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
   
2. Unplug the console's power cable. Wait 10 seconds.
   

Important Be sure to wait at least 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
   
2. Press the Xbox button  on your console to turn it on.
   

If the issue persists, we advise reporting it to Team Xbox and provide us the report's title and the date it was sent. You may follow the instructions below.

Install Report a problem from Microsoft Store in Xbox Console.

1. Press the Xbox button to open the guide, and then select Store.
   
2. Select Search, and then enter Xbox Report a Problem in the search box.
   
3. Choose the app from the search results, and then select Download.
   

After installing the app, press and hold the Xbox button on your controller and then select Report a problem to launch the Report a Problem app.

Once the app is launched, please follow the instructions below:

1. Select Report new problem.
   
2. Select Reproduce with advanced diagnostics.
   
3. Read through the details about media tracing, and then when you’re ready select Start trace.
   
4. On the How to reproduce with tracing instructional page, select Continue. Report a Problem will suspend in the background.
   
5. Reproduce the issue that you’re having with audio or video. After you’ve reproduced the problem, press and hold the Xbox button.
   
6. Select Report a problem, and then choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
   
   * Cancel will exit out of your problem report and discard the media trace.
   
7. If you have a game clip that also shows the issue you’re experiencing, ensure that Include game clip is selected.
   
8. Enter a short title for your issue. Please use [Xbox Forums] Xbox Party Chat cannot hear me.
   
9. Enter a description of your issue just like you have provided on the description here in your thread.
   
10. Reply back to this response letting us know that you have successfully submitted a report. Do not include any PII in your response, such as your gamertag or email.