How do I make an appeal?

https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

http://enforcement.xbox.com/home/howto#sub-topic0-0

Check out the link above, sign in on the account suspended, and file a case review.

Enforcement does not have a chat support or phone support besides this, and are the only department able to assist you with this.

Best of luck!

Hello Виктор Соловьёв1,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to use your Xbox Series S and play games. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some troubleshooting steps here that we may use for the issue.

To file an appeal for an Xbox account suspension or enforcement action, you can follow these steps:



1. Sign in to your Microsoft account on the Xbox website.

2. Go to the Xbox Enforcement page.

3. Click on "File a Case" and select "Appeal an Enforcement Action."

4. Fill out the form with the required information, including your gamertag, the enforcement action you are appealing, and the reason for your appeal.

5. Submit the form and wait for a response from the Xbox Enforcement team.



Regarding the Error 0x80a40020, this error code usually indicates an issue with your Xbox Live account or network connection. You can try the following steps to resolve the issue:



1. Check your network connection and make sure it is stable.

2. Restart your Xbox console and try signing in again.

3. Clear the cache on your Xbox console.

4. If the issue persists, contact Xbox Support for further assistance.

Hope I helped!

YanYannn
Microsoft Community Moderator

While certain states have made the use of marijuana legal, it is still a controlled substance according to federal law. The US government still considers it to be illegal. Hopefully this will change someday soon but for now, it is an illegal drug.

Hi Jack! My name is Darhlene and I’m here to assist you.

I'm very sorry to hear about your current situation. I understand your frustration. But for enforcement actions, the Xbox enforcement team handles them. I know that this situation can be difficult for you. However, I regret to inform you that neither the community forums nor Microsoft support can assist with enforcement actions.

Since the scammer is blackmailing you, try to contact your local enforcement to report that person.

Just a friendly reminder that we are Xbox gamers just like you in this community. We are not Microsoft employees and we do not have access to your account or any tools to manage it.

For additional information please refer to these links:

https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-strike-system-faq

Kind Regards,
Darhlene