How do I login my old account

Hi there! This is Virginia O.

I understand that you are experiencing issues logging into your old Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up, Minecraft accounts were migrated from Mojang accounts to Microsoft accounts, so first confirm whether your old account was a Mojang account (used email to log in) or you have already migrated it to a Microsoft account (migrated and linked)?

Please give an update in order for the correct information will be given to you to be able to sign into your Minecraft account.

Thank you very much.

When i go through the link and click on what I'm relating to it just brings me back to the form.

Is there a way to chat with a human through Microsoft's phone number?

I understand since you have tried the account recovery form multiple times already. Please contact the support team for an alternate option since it is an issue with an account being locked. You can contact them using this link, https://support.xbox.com/en-US/contact-us.

I've already tried filling out that form more than ten times but have failed. So what do I do?