How do I keep my personalized background after applying a high contrast theme?

Hello Nick Penland,

Thank you for posting in the Microsoft Community.

I can see that you are having issues with the high contrast themes and your personalized background.

You can try to reset your console settings to default and then reapply your preferred theme and background. To do this, go to Settings > System > Console info > Reset console > Reset and keep my games & apps.

This will not delete any of your data, but it may resolve the issue,

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > System > Console info > Reset console.
   
3. On the Reset your console? screen, you'll see three options:
   
   • Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted.
     
   • Reset and keep my games & apps. Use this option as your first choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games and apps.
     

See: How to reset your Xbox console to factory defaults | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

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Thank you for understanding.

Accessibility issues

Other users on a console with the high-contrast setting enabled can’t display their color or preferred background

High contrast is an Xbox One console-wide setting that prevents users from customizing some visual elements of their experience. This can be confusing for people who did not enable this feature themselves but are on a console shared by multiple users.

Solution: Turn off high contrast

Scroll left from Home to open the guide.

Note Double-tapping the Xbox button will open the guide from any other screen on the console.Select Settings.Select All Settings.Scroll down to Ease of Access, and then select High contrast.Turn the option off.

High-contrast setting is not applying to the background of the guide

Following a system update, the high-contrast setting may not apply properly to the guide

I used voice command "Xbox Go to Settings" then turned off High Contrast. This Fixed my problem.

Accessibility issues

Other users on a console with the high-contrast setting enabled can’t display their color or preferred background

High contrast is an Xbox One console-wide setting that prevents users from customizing some visual elements of their experience. This can be confusing for people who did not enable this feature themselves but are on a console shared by multiple users.

Solution: Turn off high contrast

Scroll left from Home to open the guide.

Note Double-tapping the Xbox button will open the guide from any other screen on the console.Select Settings.Select All Settings.Scroll down to Ease of Access, and then select High contrast.Turn the option off.

High-contrast setting is not applying to the background of the guide

Following a system update, the high-contrast setting may not apply properly to the guide

I had this same problem and I was able to fix it by turning off “High Contrast”. Go to: Settings/Accessibility/High contrast

Select the High contrast drop down, set to Off, Apply. Hope this helps.