How do I get to the code on the phone

Jaterion Cantrell · May 23, 2025 at 9:03 AM

How I get the code on the phone

:)

Belle_696

Hello Jaterion,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Can you please give more information on what code do you want to get on your phone?

If you are referring to verification code and you want to receive it through phone, please add it as a verification method on your Microsoft account.

1. Please sign in here https://account.live.com/proofs/manage/additional

2. Add a new way to sign in or verify

3. Select Text a code then please add your phone.

For your reference https://support.microsoft.com/account-billing/m...

I will be awaiting your response.

Regards,

Belle

DeniqL

Hi,Nico! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

You can choose the phone support option here:

https://support.xbox.com/en-us/contact-us

G v zauBerBerg

Hi XHERKINGOFWARX,

sorry to hear. Best is to request a call back via console like this

Select Billing & accounts in the category area
Select See other options
Select How to protect my account
Select Show contact options
Select Request a call from Support

or via support go to https://support.xbox.com/en-US/contact-us

I hope this helps and please keep us informed

Stephanie Dequito

Hi Josh! I'm more than happy to help you out!

May I ask which code were you referring to? Could you please give me more details about your inquiry with the codes please?

Kind regards,
Stephanie

AsleyWilliams

Hi , I just used a redeem code for NBA 2K20 on my phone as the packaging said to go to microsoft.com/redeem to redeem the code , and I don't have a PC so I did it on my phone... how do I now get that content onto my actual Xbox?

How do I get to the code on the phone