How do I get this to work?

Hello Dylan T, My name is Khaji I am the independent advisor and I will be happy to help you today.

If you're experiencing issues with getting the NexiGo N60 1080P Webcam to work on your console, here are a few troubleshooting steps you can try:

1. Ensure that the webcam is compatible with your specific console. Not all consoles support external webcams, so it's essential to verify compatibility before attempting to use the webcam.

2. Try restarting your console and then connecting the webcam again. Sometimes, a simple restart can help resolve connectivity issues.

3. Ensure that your console's firmware is up-to-date. Manufacturers often release firmware updates that include compatibility improvements and bug fixes. Check for any available firmware updates for your console and install them if necessary.

4. Connect the webcam to a computer or another compatible device to verify if it's functioning correctly. This will help determine if the issue is specific to your console or if there's a problem with the webcam itself.

If the above steps do not resolve the issue, it's recommended to reach out to the customer support of the webcam manufacturer. They can provide specific troubleshooting steps based on your situation and help determine if there's a compatibility issue or a defect with the webcam.

Remember to consult the user manual or documentation that came with your webcam for any specific instructions or troubleshooting guidance provided by the manufacturer.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

you would need an HDR compatible display

Hello Dylan Trevino1,

In order to use your webcam on Xbox you'll need to ensure you webcam has the following requirements;

1080P

YUY2 or NV12 Format

If you are unsure on if your camera has the things listed above, contact the manufacturer or do some research see if you can find it online.

This guide may also help you: https://support.xbox.com/en-US/help/friends-social-activity/live-streaming/stream-with-webcam

Thank you,

The error you have is due to you not having a resolution selected in the top right box





works fine just sorted it and recorded the fix for you.

also make sure .net 2.0 is fully installed from the following link

https://www.microsoft.com/en-us/download/confirmation.aspx?id=6041

https://youtu.be/EnW_KHnRlsQ

Is it possible that your barracks has limitations on its internet usage? It could be blocking the download. The easiest way to check that would be to see if you can connect it to someone’s mobile hotspot, then try to download something.

I also have a PC on the same internet that downloads games just fine. I got the Xbox because there are games I can’t play on my pc that I wanted to play.