How do I get the "Level Up Your Gaming Experience" message to stop showing up every time I...

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Microsoft Community Moderator

Under Xbox notifications, there is no Xbox tips, so it can’t be turned off

Hello,



Thank you for posting in Microsoft Community.

We understand that you're trying to stop the "Level Up Your Gaming Experience" message from appearing every time you turn on your Xbox, you can try the following steps:



1. Press the Xbox button on your controller to open the guide.

2. Go to System > Settings > Preferences > Notifications.

3. Under "Xbox Notifications," select "Xbox Tips."

4. Toggle the switch to turn off the "Show me tips about Xbox" option.



This should stop the "Level Up Your Gaming Experience" message from appearing every time you turn on your Xbox. Let me know if you have any further questions or concerns.

Sincerely,



Microsoft Community Moderator

Hi Max Dead, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This can happen when you switch devices or change regions.

To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

Please enter this link to contact support: https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

Sometimes they just don't, or atleast I've found. Maybe try and see if notifications is set to on?