How do i get the crossplatform to show on my fortnite settings?

StuartWilliams4 · Nov 24, 2018

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Is there any update on this??

My son still cant play cross platform on fortnite because he has a child account

:)

HomegrownSilky · Nov 24, 2018

How do i get the crossplatform to show on my fortnite settings?

You cannot change a child account to an adult account until the birthdate that you originally entered turns 18. You cannot change that birthdate at all.

Realmadrid76778 · Nov 24, 2018

How do i get the crossplatform to show on my fortnite settings?

Hi how do i get the cross platform setting on fortnite? Its not there. any body els had this problem and how did you sort it? Many thanks

XBF Jeremy Z · Nov 24, 2018

Hiya Stuart,

Thank you for contacting Forum support!

I moved your post into a new thread so that we could tailor our support specifically to you!

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There will soon be a new update available that will enable the "Cross-platform" options, but as of right now it is unavailable.

The most recent update was for "Keyboard and mouse, Cortana and Alexa....Etc. (More information on the recent update:

November 2018 Xbox Update Rolling Out Today)

This is how the steps will be: (At this moment it will not be effective)

Windows 10 (The option is available on Website but will not be effective)

1. Log into Xbox.com with the parent account.
2. Click the player icon in the top right to show the menu and click “Xbox Settings”.
3. Click “Privacy & Online Settings”.
4. Click the child account.
5. Adjust “You can communicate outside of Xbox Live with voice & text, allows voice and text chat.
6. Scroll down and click “Submit”.
7. Scroll up and click “Xbox One/Windows 10 Online Safety”.
8. For “You can play with people outside of Xbox Live” click “Allow”.

9. Scroll down and click “Submit” again.

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Xbox one (Option is not yet available on console)

[*]On the console go ahead and login to the Parent account.

Go to Settings

Click on Account

Click on Family Settings

Manage family members

Select the Child account.

Click on Privacy & Online safety

Click on Xbox Live privacy

Then select View details & customize

Select Communication & multiplayer

Once you are under these settings you will see options for the Cross-Play. Make sure that under "You can play with people outside of Xbox Live" you select to Allow. Then of course so that they are able to communicate you would go over to the box labeled
"You can communicate outside of Xbox Live with voice & text" you select Everybody.

Please keep an eye out for the next console update and check out those settings soon after.

(Keep checking for updates on your console under: Settings> System>Updates> Update console<)

Hope this helps.

ヽ(●´∀｀●)ﾉ

XBF Leslie D

Hi there!

Indeed. You can make a new account as an adult and that will work.

Only thing I would like to remind you about is that creating a new account you're starting over again it's an account with no progress.

Realmadrid76778

Hi thank you for the usful info!

it was a child account but now an adult account but still not able to get the cross platform setting ?

XBF George L

Hello

As of right now child accounts are unable to play cross platform on Fortnite. You can contact Epic Games for more information here

Fortnite Support Center. You can get on any adult account and be able to access those settings. This is something that is being looked into and more information will be released as soon as it is available.

Thanks for reaching out

XBF Brad A

Hello Realm,

The setting need to change is in the game settings not on the Xbox console. If you are in the lobby hit the start or menu button you will see a list come up. go to settings then select cross play and turn on.

Thanks,

Brad

Xbox Forum Team

XBF Leonzo G

Hello Realmadrid76778,

We are aware of this issue. It was put in intentionally due to Microsoft wanting the parent account to be allowed to manage the option for cross platform play or not. Unfortunately, it taking longer than
expected to add it to the settings for parents to manage. We expect an update on this situation soon.

We hope this helps.

Thanks,

Leo

Xbox Forum Team

How do i get the crossplatform to show on my fortnite settings?