How do I get signed in?

Hi Daniel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please verify that your browser is not preventing a login pop-up from the Microsoft site.

Access the site using an alternative browser or enable your browser's incognito/InPrivate mode.

Additionally, ensure that you clear your browser cache and cookies.

Let me know if it works!

Do you own the games on disc? If so, the sign will stay until you put the disc in the drive. Once the disc is ejected, the sign will come back.

hey can you dup you class for with me i am in need of that commando class mod

Hi, Vahin! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues accessing NBA 2K24

Would you mind giving this a try?

- Press and hold your console's power button until it shuts down.
- Unplug the console's power cord for 5 minutes.
- Turn your modem/router off and unplug them for 5 minutes.
- Plug everything back together.
- Turn your console on.
- Check if the game is listed under My Games and Apps > Full Library > Owned games.

If you can't find the game, would you mind double-checking that the redemption of this game is showing on your account's order history? Please make sure to select "Digital" and "All available" from the two drop-down menus at the top section of your order history.

You can use the following link to get there:

https://account.microsoft.com/billing/orders

* If the game is showing as "Redeemed", please click on its name/picture to go to its listing on the Microsoft Store. Once you are there, copy the URL from your browser's search bar and share it with me in your next reply.

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Due to the nature of your query, I find it important to offer a friendly reminder that this is a public forum and personal information should not be posted here. Please make sure not to accidentally reveal any personal information in the form of text, pictures, or other media.

Thank you! I'll be looking forward to your reply.
Best regards.

It's a different class mod. There are two legendary classmods for each character: a "Slayer of Terramorphous" and a "legendary *chracater* class mod" i.e. Legendary Soldier class mod.