How do I get rid of the transparent box on the bottom of my screen?

Try doing a hard reset on your console. Hold down the power button for 10 seconds or until the console shuts down completely. Let it set for a couple of minutes then power it back up. Let us know the results. Good Luck!

my kill confirm box wont appear at the bottom of my screen will I kill someone in HC TDM. How do I fix this?

There is no way to get rid of the advertisements on your home screen. If you highlight an ad, press the menu button on your controller then click on show me less. But you can't do this on every ad. The only thing you can do is make tiles transparent
and not to pin games to the home screen.

No that's not what I meant. I meant that the K2 is so tall it might cut into the bottom of my screen if I don't raise the TV that's why I'd like to know how big is it. My tv is on it's in box stand on a flat unit so the bottom of the screen is only a few
inches off that surface if you get me

Hi calvin sangster,

Thank you for waiting.

After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue which may be hardware related as well, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
   1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      
   2. If not, please select the country/region it is showing and select the correct one among the list.
      
   3. Make sure to use to check the available contact times of the support.
      
   4. Select the "Contact Us" button
      
   5. Select the drop-down menu options that will match your concern.
      
   6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      
   7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      
   8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      
   9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.