How do I get rid of or combine an accidental account that is attached to an email that...

Why is it I get banned but someone that tells me to k*** my Self he doesn't doesn't it just don't make sense

I am very sorry for what I did and I won't do it again

Hello James H, my name is Jose, and I would be happy to help.

To resolve this issue, you can follow these steps:

Verify Linked Accounts: Make sure you have verified all accounts linked to your email address. This can be done by logging into the Xbox website or on the console.

Change Associated Email Address: If the new accidental account is linked to a different email address, try changing it. Go to the account settings on the Xbox website and look for the option to change the email address.

Contact Technical Support: If you can't resolve the issue on your own, get in touch with Xbox technical support. You can do this through the Xbox website or by finding contact information online. Describe your situation in detail and provide all necessary information.

Don't Unlink Accounts Without Guidance: Avoid unlinking accounts on your own, as this could result in data loss. Wait for guidance from technical support before making significant changes.

Game Backup: If you're concerned about losing your games, ensure you have backups. You can do this by saving games to an external hard drive or using the cloud backup feature if available.

Remember, it's crucial to follow specific technical support instructions for your situation, as they may vary depending on individual circumstances.

Here is the Xbox technical support contact information for you to reach out to them. Remember to be assertive about your situation and courteous throughout. You can also try reaching out to them through their social media channels, where they tend to be very active.

Xbox Technical Support: https://support.xbox.com/

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Jose.

Each Xbox profile can only be attached to One Microsoft (MS) account ever.

You can have multiple aliases attached to One MS account.

By what it is sounding like you attached your original Xbox profile to one of your parents email addresses and are now wanting to attach that Xbox profile to your Email address.

I am assuming the original email address that your parents have is still in use and that is quite impressive to have the same email address for 20 years like that. If I had the same email address for 20 years I do not think I would want to get rid of it
either.

Hi,

If you want to reset your account or get rid of the gamertag currently attached to your Microsoft Account, all you have to do is to move the gamertag to a different Microsoft account or email. To do this, you may check out the link below and carefully follow
the steps on how to move a gamertag to a different email address or Microsoft Account.

How to change the email address associated with your Microsoft account

Should you need further assistance, feel free to post back.