How do I get out of the trouble shoot page?

Discus and support How do I get out of the trouble shoot page? in XBoX on Consoles to solve the problem; So my console has been acting super weird like every time I try and boot up a game it freezes and I have to reset it and every time I press the Xbox... Discussion in 'XBoX on Consoles' started by Ash Ahlstrom, Aug 17, 2022.

  1. Ash Ahlstrom
    Ash Ahlstrom Guest

    How do I get out of the trouble shoot page?


    So my console has been acting super weird like every time I try and boot up a game it freezes and I have to reset it and every time I press the Xbox button on my controller to quit the game the it just dims the screen. Recently I turned on my Xbox and I was on a troubleshoot page and I tried to do a factory reset and it would just say something went wrong and I can’t leave the page.

    :)
     
    Ash Ahlstrom, Aug 17, 2022
    #1
  2. [ A J ] Win User

    How do I get out of the trouble shoot page?

    Yes, please give that a try.

    Instead of the offline update files, I'd suggest downloading the ones required for an offline system reset, as that's what this particular error calls for. You can fine the file at: https://support.xbox.com/en-US/help/hardware-ne...
  3. [ A J ] Win User

    How do I get out of the trouble shoot page?

    Hi, Ash! thank you for your reply.

    Did you try the "Keep games and apps" option or the one that removes everything? E102 calls for a complete reset, so if you haven't tried that yet, please do.

    If you already tried both kinds of reset, the next thing to try would be an offline factory reset through a USB flash drive. This support page has detailed instructions on how to perform one, as well as the requirements for it: https://support.xbox.com/en-US/help/hardware-ne...

    Please let me know if this works.
  4. [ A J ] Win User

    How do I get out of the trouble shoot page?

    No worries, Ash.

    Have a lovely day/night, and take care.
  5. Ash Ahlstrom Win User

    How do I get out of the trouble shoot page?

    A dt101g2 maybe I don’t know that’s just What it says on it sorry
  6. Ash Ahlstrom Win User

    How do I get out of the trouble shoot page?

    Well that’s what I’ve been trying but I’m trying to figure it out right now
Thema:

How do I get out of the trouble shoot page?

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