How do I get my Xbox wireless headset fixed?

In that case, I recommend contacting Microsoft Support for help: https://support.microsoft.com/contactus

Please reach back if you have further questions.

Thanks,
Kyle

Hi! My name is Kyle and I'm an independent advisor.

You can submit a service request on your Microsoft account's devices page: https://account.microsoft.com/devices

If your headset isn't listed, select Register a device to add it to your account.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

Please reach back if you have further questions.

Thanks,
Kyle

Hi Kyle

I have tried a service request online and the reply was as follows “There is NO service options available.For further assistance contact is”. A bit ridiculous that the is no after service for such a “high end product”.



Please advise.

After doing an update on my xbox one wireless controller, which was necessary so that I couldon't use my new headset, the left analogue stick is drifting up which has made it almost impossible to play any games. How can I fix this issue or get a replacement
controller.

I also posted that my Wireless Headset broke in the same exact location and way that Big.Sugar's did. You can see my pics at the bottom of this post. I also tried to get a repair order started on mine and the Microsoft website won't let me. My headset is registered and still under warranty. How do I get this defective mic arm fixed or replaced?