How do I get my Roblox account recovered, when I did not verify my phone number or my email...

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Since this is a Roblox account-related issue, only Roblox support can help you.

Please note that this is a community forum, we are players like you and we do not have access to any account data or information.

I appreciate your patience, if you have more questions feel free to ask.

How do I go about recovering my account with the recovery email? I still know the email and password to the account, it just makes me verify the phone number when I sign in.

hello jhon,

actually I did not link my phone number or anything with my email and now both the links dont work as I need my phone number.They tell me to login, when I do not even have login email as it dosent exist according to them. I need to recover my account in such a way that it dosent ask for phone number or the main email

Hi.

I forgot to mention that I have also tried this. Since, as I mentioned, in my initial attempts to recover my account I tried logging in with my phone number. My email address was attached to that account which I didn't know existed. So, in short, the email address that I'm trying to "recover" isn't attached to the correct account. This is the problem. The very fact that the email address wouldn't let me sign into Microsoft in the first place, shows that my account no longer exists. I did not delete my account, nor did I authorise anyone else to delete it. In the account recovery form, it asks for the email/phone number/skype id used with that account. I don't know what my skype id was, and both the email address and phone number aren't tied to that account for some reason. It then attempts to verify that the account is mine by asking for the Xbox gamertag. I can provide that, but since the account isn't tied to that tag, it's going to reject it as it will think that I'm logging into the wrong account.

Its not always about forgetting a password or email. I was locked out of my account when my email was hacked. They wouldnt let me recover it because apparently i couldnt remember enough information on the questionnaire.

Calling support did nothing, as every person I talked to said they couldnt do a single thing, the only way was to go through the stupid queston page, answer enough and then get my account unlocked.

I found a ridiculously big hole in their security though.

You can get to a page that says to verify by phone. All they did was ask for my phone number So i entered my cell number in , which has never been used in relation to my account. Then i was texted a temporary password to use and boom i was in.

Anyone could have gotten my account as there was no actual verification process this way.

Stupid MS