How do I get my game to download on x-box 1?

I see. May I know which game is it?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check if the game is listed as part of the backward-compatible games from this link, https://www.xbox.com/en-US/games/backward-compa....

If it is, after inserting the Xbox 360 backward-compatible disc, it should prompt you to install the game.

O.k. I will try this and update you on what happens, in the meantime, thank you for taking the time and effort to help me

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Clear the persistent storage.

Press the menu key of the controller.

Go to Settings > Disc & Blu-Ray.

In the BLU-RAY section select "Persistent Storage".

Select "Clear persistent storage".



Solution 3: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Yes, the disc works fine on the x-box 360