How do I get my elite series 2 repaired for stick drift

The problem is not just the on elite 2 controllers its a issue with all controllers that use the PDP program because i have 3 afterglow controllers that have problems with joy stick drift i also have 2 power A controllers that have problems with joy stick
drift as well and my brother has an elite 2 series controller that also has the same problem

I'm sorry to here that sadly I had my elite series 2 controller do the same thing, it started with the x button and then the bumpers, I noticed stick drift of both the sticks, sadly when I went to the store to exchange it for another one they had no
elite series 2 controllers in stock, I switched to the Razer wolverine ultimate edition and so far its a great controller

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

How do I get a new Elite controller 2 because I'm having most of the issues like everyone else 🤔? My right stick drifts or the fighter pad doesn't work correctly?

I feel your pain. I got mine for Christmas, and about 6 months in, I got stick drift. So I reached out to Warranty and Repair, and they approved it to be shipped back in and they replaced it. After shipping it, it took about 2 weeks to get a new controller
back.

Unfortunate that stick drift is a common thing these days, but that's what I did to handle my Series 2 controller.