How do i get my account back. They changed the email 2 times.

Discus and support How do i get my account back. They changed the email 2 times. in XBoX Accessibility to solve the problem; I was able to get both emails because of the original message saying the email was changed. I also have payments and can prove anything they need me... Discussion in 'XBoX Accessibility' started by RICH CRAW, May 9, 2025 at 5:23 PM.

  1. RICH CRAW
    RICH CRAW Guest

    How do i get my account back. They changed the email 2 times.


    I was able to get both emails because of the original message saying the email was changed. I also have payments and can prove anything they need me to. I've had this account since middle school and i have the emails to prove it. This is the second time i've been hacked. The first time was super simple and they game me my account back. This time its been 20-25 days and nothing. If anyone can help me it would be a blessing. Also little side note i just started my 2k grind and my video got over 100k views. I would like to continue to post. (@richcared)

    :)
     
    RICH CRAW, May 9, 2025 at 5:23 PM
    #1
  2. SmartLace1968 Win User

    How do i get my account back. They changed the email 2 times.

    Hello this is Virginia O.

    I understand that you want to recover an account.

    I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

    To recover your account please visit this page to be guided with the process:

    https://support.microsoft.com/en-us/account-bil...

    In here you will be given the steps and instructions as well on how to regain access to your account.

    Here is the direct link for the account recovery: https://account.live.com/acsr

    When you submit a recovery request online, please provide the nearest answer to all the asked questions.

    And it is important to not leave any questions unanswered.

    Please be guided with the steps and instructions on how to answer the account recovery form.

    A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

    Thank you for your cooperation. Have a great day!
  3. Sodangidni Win User

    How to get account back if email changed

    Hello, Masai. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    I'm sorry to hear your account was compromised.

    IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, you can try retrieving your account by following some recommendations provided in this related article from Microsoft:

    https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

    Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:

    https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

    Regards,

    Arturo.
  4. wolfgang1975-01CC91F Win User

    forgot password for xbox live account

    I Know my email address but when my son set-up original account he forgot the password he used when he started withXBOX live how can we change the password and get back into his account. He still has 2 month of play time before his card runs out.
  5. SONIC SCREAM 07 Win User

    Account compromised, how to lock it down?

    [quote user="xX419xKILLERSxX"]

    someone has my email and pass. for xbox . but im still signed in to my account on the commputer. how do i get my account back?

    [/quote]


    Change your password for the email address that is associated with yoru gamertag.
  6. Juulentte Win User

    My xbox account got hacked and deleted!

    Hey Geroges! I got on my account but i can't seem to get into my xbox profile since the person that hacked it changed the email. Do you have any idea how i can get my old xbox account back and not my microsoft email since i just got it. Please
Thema:

How do i get my account back. They changed the email 2 times.

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