How do I get Microsoft to call me back?

Discus and support How do I get Microsoft to call me back? in XBoX on Consoles to solve the problem; I have requested a call twice tonight. Each time it says I will be called in one minute. However, I have still heard nothing.... Discussion in 'XBoX on Consoles' started by SignalTuna06, Dec 16, 2018.

  1. SignalTuna06
    SignalTuna06 Guest

    How do I get Microsoft to call me back?


    I have requested a call twice tonight. Each time it says I will be called in one minute. However, I have still heard nothing.

    :)
     
    SignalTuna06, Dec 16, 2018
    #1
  2. SignalTuna06 Win User

    How do I get Microsoft to call me back?

    Can I just say that these details are for X Box One and they are not the same for X Box 360. There are no options for technical support on X Box 360.
  3. SignalTuna06 Win User

    How do I get Microsoft to call me back?

    Hi thank you. I put in my land line number. It took me a while to realise you had to put in a dash between numbers, but finally I got a message saying they would call me back. Never did. World of Tanks has now resolved our problem. Years ago, when I first
    bought an X Box, Microsoft phone support was excellent. Now, it's non existent. Whilst support on this forum has been helpful, it didn't resolve my problems. I'm afraid I wouldn't buy Microsoft again as it seems they make a great deal of money but won't invest
    in customer service. Shame.
  4. SignalTuna06 Win User

    How do I get Microsoft to call me back?

    Hi there,

    I noticed from the other thread you've been replying on that you are located in the UK, is that correct?

    I'm not sure why the callback option is not working for you but I found this international support number for Xbox in UK. Hopefully this will help.

    United Kingdom



    Hours of operation:



    Monday-Friday: 08:00-21:00



    Saturday: 08:00-19:00



    Sunday: 09:00-17:00



    Phone Numbers



    020 7365 9792 or 0800 587 1102



    Hearing Impaired (TTY device): 0800 5871103
    Thank you, that is very helpful.
  5. SignalTuna06 Win User

    How do I get Microsoft to call me back?

    Thank you. I am using x Box 360.
  6. SignalTuna06 Win User

    How do I get Microsoft to call me back?

    I have no call blockers and I logged the first call 3 hours ago. I logged another request after about 40 minutes. I had to try to log the call multiple times as it kept telling me it couldn't process my request.
Thema:

How do I get Microsoft to call me back?

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