How do I get in contact with one of the 3 enforcement team managers without submitting a...

A case review is the only way to contact anyone on the enforcement team.

Hi there,

No one in the forums, or Support team members, can respond to specific enforcement action questions.

If the suspension is eligible for a case review, submit one as that is the only way to contact the Safety Team. They are the only ones who could answer any specifics on enforcement actions as they are the team that issues the suspensions. They are only contactable through the case review process.

For steps on how to submit a case review, you can go here.

you aren't allowed to retaliate in anyway that violates the terms of use regardless of who starts the fight

You are only allowed to block mute and report

You can file a case review at https://enforcement.xbox.com

But it's pretty straight forward

You can file a case review but if he violated the code of conduct, then the account is subject to a suspension.

If he's going to be saying a lot of words that violate the code of conduct, you may want to disable the voice chat.

1) For account suspensions or bans sign in at this site with your account at
https://enforcement.xbox.com

2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

- Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

Code of Conduct -
https://enforcement.xbox.com/en-US/home/codeofconduct

Xbox.com Terms of Use -
https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

- You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

- Note: Currently, Xbox device bans are not eligible for Case Review.

Case Review -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

- If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

Submit a report on Xbox One -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.

Sorry, but you only get one chance to submit a review. There is no other way to contact the enforcement team.