How do I get in contact with Microsoft support for fixing the merger with my Minecraft...

Discus and support How do I get in contact with Microsoft support for fixing the merger with my Minecraft... in XBoX Games and Apps to solve the problem; Hello, As the question states, I'm having issues with a Minecraft account merger. I have a confirmation email for my merger from February 2022,... Discussion in 'XBoX Games and Apps' started by Amorial, Mar 19, 2023.

  1. Amorial
    Amorial Guest

    How do I get in contact with Microsoft support for fixing the merger with my Minecraft...


    Hello,

    As the question states, I'm having issues with a Minecraft account merger. I have a confirmation email for my merger from February 2022, however my account NEVER merged. I've been trying to contact Microsoft customer care and tech support to see what's going on, but everytime I try it keeps looping me around to useless solutions and never to an actual tech agent or anything.

    I just want to play my Minecraft, on my account I bought many years ago. Is there anything that can be done to get my Minecraft account back? Mojang says "not our problem, contact Microsoft" and Microsoft doesn't even give me the option to contact them directly, only community resources... So I'm getting unbelievably frustrated with this... It's been nearly 2 weeks of these shenanigans.

    :)
     
    Amorial, Mar 19, 2023
    #1
  2. Amorial Win User

    How do I get in contact with Microsoft support for fixing the merger with my Minecraft account??

    Email received "confirming" my merger.


    [​IMG]
  3. dogsounds Win User

    How do I contact Minecraft Microsoft Support?

  4. JosefLBohorquez Win User

    How do i contact Minecraft Microsoft Support?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Diesel

    Exists the possibility that your account has been compromised, did you not remember receiving a security notification? (In case you have registered backup emails or a phone number)

    I say this because the only way to delete a Microsoft account is if you request the account closure or if you delete the alias (email) associated with the account and add a new one (probably this is what the hacker did)

    If maybe the account indeed was compromised, you can try to recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Please note that here in the forums no one can tell you the specific-new email / modify or share account details due to privacy and security policies
  5. Darhyl Amizola Win User

    How do i contact microsoft support for minecraft?

    I appreciate the response and no worries! Microsoft Xbox Support handles these kinds of issues (particularly both console and PC gaming accounts/billing issues).

    Please follow the instructions provided above in order to contact them for further assistance.

    Best Regards,
    Darhyl
  6. Darhyl Amizola Win User

    How do i contact microsoft support for minecraft?

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    Since you want to contact Microsoft Support regarding your hacked account, according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

How do I get in contact with Microsoft support for fixing the merger with my Minecraft...

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