How do I get in contact with Microsoft support for fixing the merger with my Minecraft...

Discus and support How do I get in contact with Microsoft support for fixing the merger with my Minecraft... in XBoX Games and Apps to solve the problem; Hello, As the question states, I'm having issues with a Minecraft account merger. I have a confirmation email for my merger from February 2022,... Discussion in 'XBoX Games and Apps' started by Amorial, Mar 19, 2023 at 11:42 AM.

  1. Amorial
    Amorial Guest

    How do I get in contact with Microsoft support for fixing the merger with my Minecraft...


    Hello,

    As the question states, I'm having issues with a Minecraft account merger. I have a confirmation email for my merger from February 2022, however my account NEVER merged. I've been trying to contact Microsoft customer care and tech support to see what's going on, but everytime I try it keeps looping me around to useless solutions and never to an actual tech agent or anything.

    I just want to play my Minecraft, on my account I bought many years ago. Is there anything that can be done to get my Minecraft account back? Mojang says "not our problem, contact Microsoft" and Microsoft doesn't even give me the option to contact them directly, only community resources... So I'm getting unbelievably frustrated with this... It's been nearly 2 weeks of these shenanigans.

    :)
     
  2. Amorial Win User

    How do I get in contact with Microsoft support for fixing the merger with my Minecraft account??

    Email received "confirming" my merger.


    [​IMG]
  3. JosefLBohorquez Win User

    How do i contact Minecraft Microsoft Support?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Diesel

    Exists the possibility that your account has been compromised, did you not remember receiving a security notification? (In case you have registered backup emails or a phone number)

    I say this because the only way to delete a Microsoft account is if you request the account closure or if you delete the alias (email) associated with the account and add a new one (probably this is what the hacker did)

    If maybe the account indeed was compromised, you can try to recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Please note that here in the forums no one can tell you the specific-new email / modify or share account details due to privacy and security policies
  4. SwordofWhedon Win User

    What will happen to Royal Games now as the closure of the site was supposed to be 7th December 2022?.

    I’m sorry, but Microsoft has not acquired Activision at this point in time, and is legally prohibited from having anything to do with their business beyond existing relationships Until the merger is approved or not. You’ll have to contact Activision support,
  5. Smwutches Win User

    How do I contact microsoft support?

  6. Georges C. Win User

    how do i contact microsoft support?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Tyler, I Hope you're well.

    Ok, let me explain this, after a refund is requested and the order accepted by Microsoft, it may take up to 72 hours to make the refund.

    If your game or subscription was purchased with an account balance, this amount will enter your Microsoft account on time.

    However if the game or subscription was purchased by credit card this amount will only appear in your credit card's next billing cycle, the process may take 30 more days depending on the closing of your card invoice.

    That's because Microsoft doesn't have access to the banking movement of financial institutions,

    So in practice it means that the invoice for the card that bought the game or subscription has to be paid, and on the next invoice it will appear as credit on your card.
Thema:

How do I get in contact with Microsoft support for fixing the merger with my Minecraft...

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