How do i get firmware 5.11 for my model 1708?

Im using it through installation but its not getting reconised by my pc. The controller alone works fine with my xbox however its working on my pc. Its the 1708 Model controller which is not working but my other one is also a 1708 Model but it is beeing recoised by my pc.

If your controller model is 1708 and 1797 (elite v2),

you can use bluetooth connect the pc / mobile phone.

1537, 1697, 1698 (elite) is not support bluetooth.

My model is 1708

These steps don't help if the firmware version is 5.11 or 5.13.

First question you should ask someone reporting this issue is what Firmware version are you running.

With 5.11 Bluetooth stopped working but Paddles access still working to customize on PC. It will only work while using USB cable is used. This version still gives access to the paddles to assign other actions with a program like reWASD.

With 5.13 Bluetooth AND customized Paddles access stopped working on PC.

It's probably because your gamepad firmware is 5.11 or newer. You can downgrade firmware of your gamepad on Windows. Use Win+R to open command line and type

xboxaccessories:\\firmwareupdate?legacyDowngrade=true

make sure your gamepad is connected via USB.

Hi There,

All controllers have already been updated (and were up to date previously, therefore no change in firmware - v 3.1.1221.0), and headset was plugged in during all attempts.

System has been reset

Issue still present on both newer 1708 model controllers and they will not recognize the mic/headset.

Any other suggestions/ideas?

-Blake